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Problem Another Bank De Binary (BDB) loser despite VIP status

I am having an issue with a company
Ive sent an e mail also their complaints department

Also sent all my info the the site as you suggested

Thanks for standing up!

Let me know if I can help you in any way?
 
Tracey Ludlam is head of customer resolution in BDB complaints department. I had escalated my case to her with all proof. She helped me to refund all my money. Her details are as follows:
tracey.l@bbinary.eu
Hi ask2000, I've just been scammed by Banc de Binary this past week (Edward West is the Senior Account Manager who very obviously orchestrated the scam this time against me). Can I ask what you did to get Tracey to assist you? Did you go directly to her first or did you lodge reports with Cysec and other authorities before going to her? Appreciate if you could share how you successfully managed to get the entire refund, as I'm desperate to retrieve more than my life savings, as my life savings doesn't even begin to cover the funds lost! Many thanks in advance.
 
Hello,

We would like to address each and every client in the thread. Please provide your Account Number as a personal message or here in the thread so that we can see the exact status of your complaint and assist you in resolving it.

In regard to the creator of the thread Mr.Edward Allen (Forum Name zzzztj)
The client has approached the company in August 2015 with a dispute. The Legal Department has been personally involved with this matter and has made an effort to solve all of the client’s claims amicably. The company has succeeded in doing so, and has reached a final resolution, according to which the client was refunded with $25000.

AnneW - The client approached CS and the complaint is handled by Tracey Ludlam, also we responded to the client in the OP (Original Post https://www.forexpeacearmy.com/community/threads/banc-de-binary-mega-scam.43677/)
 
Hello,

We would like to address each and every client in the thread. Please provide your Account Number as a personal message or here in the thread so that we can see the exact status of your complaint and assist you in resolving it.

In regard to the creator of the thread Mr.Edward Allen (Forum Name zzzztj)
The client has approached the company in August 2015 with a dispute. The Legal Department has been personally involved with this matter and has made an effort to solve all of the client’s claims amicably. The company has succeeded in doing so, and has reached a final resolution, according to which the client was refunded with $25000.

AnneW - The client approached CS and the complaint is handled by Tracey Ludlam, also we responded to the client in the OP (Original Post https://www.forexpeacearmy.com/community/threads/banc-de-binary-mega-scam.43677/)
Kindly check the account number 9/0001089528 and let me know if u need more details about the history send me your email
 
Thanks ill go to it now.

Your a legend

Hope we get some justice

Hi Rebecca

I just got scammed on the 13th of DEC 2015

Kevin Hoffman set it up by calling me with investing with BDB. I smelt a rat with him straight away and recorded the phone message saying i want money back in account.

Ive e mailed BDB in advance on the 11th Decemeber 2015 re not wanting to trade and signed their verification form to put my 30k back in my account. The Jack W called and I record his convo. he said if I sign the form he can put my money back in my account. I re integrated that as long as this is what we are doing Im good. Then i found myself on a trading platform. I said why are we here? he said this is how they put the money back, he even admitted to being a crook on the recorded conversation. I said I will not trade. Then Edward West got on the phone and said that he overheard the convo and rang on my i phone so i couldnt record whist being called. He bullied me into doing it as it was the only way to get my money back, like 3 K at a time every week as he said. 15 mins later he told me on skype the trade on Gold went bad and Ive lost all my money.

My bank wasn't interested in helping as they were given the trading form that I signed which was all the proof they were interested in seeing. They said they were not interested in my e mail that said ( no trading and to put my money back in my account ) and i have proof in my skype recordings that show I was being manipulated and lied to

Ive got my Ombudsman approaching my bank to reinstate funds

I sent an e mail the the Ombudsman in Cyprus as one post recommended

At the same time VIP Options have 14,500K of my money and are asking to verify the document. The lady doing it is Rose Campbell, she is not responding to my request to talk to here as I have told her about Kevin Hoffman and the loss of all my money and that I need to revert my unverified account back into my account.

Any ideas on whether its legal to trade when the account isnt verified with the VIP Options? She said she was from the UK and it also shows thatVIP Options is in Cyprus. I think they are in bed together. VIP are new so they have no history to really verify their legitimacy

Im a single dad with a mentally disabled son and 3 other kids to look after and these thieves have cleaned me out just as I was trying to get my son out of a mental hospital. Kevin Hoffman was doing a great job empathising and wanting to help me at a vulnerable time and luckily I woke up the next day smelling a rat and sent appropriate emails to cancel.

Still no word back from the Ombudsman

I appreciate any help you may have

Hi,

Sorry for the late response, im dealing with a lot of cases, so im working non stop.
I would love to help you,
please pm to rebecca@winchargeback.com
so we can start the process.

R
 
@AnneW
I had filed complaints with local police, Australian authorities, local newspaper, Cysec and all the regulators mentioned on BDB website. I mailed to complaints department & customer service department at BDB with all proof & evidence and had posted my video on all social network. My case was resolved within a week - but they asked me to remove video evidence from all sites.
 
Don't forget to also file with eConsumer.gov and post the complaint # here.

They share complaints with police and regulators around the world.
 
@AnneW
I had filed complaints with local police, Australian authorities, local newspaper, Cysec and all the regulators mentioned on BDB website. I mailed to complaints department & customer service department at BDB with all proof & evidence and had posted my video on all social network. My case was resolved within a week - but they asked me to remove video evidence from all sites.
Hi ask2000, ok, I have found the other regulators on their website and will also write to these regulators to complain as well. Unfortunately, no juicy video to force their hand though in order to expedite matters. Just makes me mad that it's so easy for them to steal and scam us out of our hard earned livelihood, and then they want to keep it if we don't jump through numerous hoops to get it back.

I have already written to CySec and they have come back to ask me to file a formal complaint which I will do this weekend as I didn't have time to do so today. I have already lodged a police report with the local police in Malaysia, and have asked them to contact INTERPOL. I have also filed a complaint with the Internet Crime Complaint Center (IC3) (http://www.ic3.gov/default.aspx) which is a partnership between the FBI, the National White Collar Crime Center and the Bureau of Justice Assistance, so they can investigate this matter as well. One of the sections to be completed was whether there were other victims for this scam as well and I gave them this forum's website, so they will be able to see how many people have been scammed by these unethical and immoral people. I would however, strongly urge everyone who still has an outstanding claim against Banc de Binary to also go to the IC3 website and file a complain, because the more people who file, the more notice they will take of this scam being perpetrated on us at an institutional level!

I also saw that they have announced under their Partnership link "today" (whenever that actually was) that "it would serve as Liverpool FC’s [Liverpool Football Club's] new Official Binary Options Partner in Europe, Canada, Australia and South Africa. The company’s sponsorship will span the 15/16 season, bringing fans and traders closer to the Club under the slogan “competition is temporary, class is permanent.”" God help all the other innocent people, particularly the football fans, who will trust them after the announcement of this partnership!
 
Ive sent an e mail also their complaints department

Also sent all my info the the site as you suggested

Thanks for standing up!

Let me know if I can help you in any way?
Hi Tullyman, I have also filed a complaint with the Internet Crime Complaint Center (IC3) (http://www.ic3.gov/default.aspx) which is a partnership between the FBI, the National White Collar Crime Center and the Bureau of Justice Assistance, so they can investigate this matter as well. One of the sections to be completed was whether there were other victims for this scam as well and I gave them this forum's website, so they will be able to see how many people have been scammed by these unethical and immoral people. I would however, strongly urge everyone who still has an outstanding claim against Banc de Binary to also go to the IC3 website and file a complain, because the more people who file, the more notice they will take of this scam being perpetrated on us at an institutional level!
 
Hi ask2000, ok, I have found the other regulators on their website and will also write to these regulators to complain as well. Unfortunately, no juicy video to force their hand though in order to expedite matters. Just makes me mad that it's so easy for them to steal and scam us out of our hard earned livelihood, and then they want to keep it if we don't jump through numerous hoops to get it back.

I have already written to CySec and they have come back to ask me to file a formal complaint which I will do this weekend as I didn't have time to do so today. I have already lodged a police report with the local police in Malaysia, and have asked them to contact INTERPOL. I have also filed a complaint with the Internet Crime Complaint Center (IC3) (http://www.ic3.gov/default.aspx) which is a partnership between the FBI, the National White Collar Crime Center and the Bureau of Justice Assistance, so they can investigate this matter as well. One of the sections to be completed was whether there were other victims for this scam as well and I gave them this forum's website, so they will be able to see how many people have been scammed by these unethical and immoral people. I would however, strongly urge everyone who still has an outstanding claim against Banc de Binary to also go to the IC3 website and file a complain, because the more people who file, the more notice they will take of this scam being perpetrated on us at an institutional level!

I also saw that they have announced under their Partnership link "today" (whenever that actually was) that "it would serve as Liverpool FC’s [Liverpool Football Club's] new Official Binary Options Partner in Europe, Canada, Australia and South Africa. The company’s sponsorship will span the 15/16 season, bringing fans and traders closer to the Club under the slogan “competition is temporary, class is permanent.”" God help all the other innocent people, particularly the football fans, who will trust them after the announcement of this partnership!
see too this link from 2013 - http://www.ft.com/cms/s/0/f507568e-ced9-11e2-8e16-00144feab7de.html. Old story from back in 2013 showing Banc de Binary's reckless disregard for destroying people's lives -
 
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