It all started when I purchased binary options signals from www.top-binary-signals.com (TBS). The signals were mostly accurate and my account manager at TBS advised that I open an account with Eclipse Finance (www.eclipse-finance.com) and try their managed account services. I opened an account and the team at eclipse finance was very helpful and efficient in responding to my queries and accepting my documents. I initially started with a $15k account with a 100% bonus. I was advised that there was a 35x turnover requirement on the bonus amount before I could withdraw any money from the account.
My account manager at TBS then informed me that if increased my account balance to $50k, I will be able to withdraw my profits on a monthly basis. Happy with the supposed performance of my account till then, I increased the balance to $50k on 9th November 15.
I was supposed to get a welcome gift of Iphone and Macbook Pro and a debit card to withdraw my profits within 14 days. After the end of first month, I placed a withdrawal request through Eclipse website, which was rejected citing incomplete documents. I replied by giving a screen shot of my account in which all documents had been accepted by Eclipse Finance and put another withdrawal request. That request was also rejected citing “turnover requirement not met”. I tried contacting my account manager at TBS and Eclipse (on call and emails) but off course there was no response.
I then got an email from another person at Eclipse saying that I can withdraw only 5% of my profits per annum and remaining amount can only be withdrawn once the turnover requirement is met and that my debit card and other freebies will take one month to reach – this was on 7th December.
I have received the Iphone since then but have not gotten any response from TBS or Eclipse on what the actual terms of the agreement are or any update on the debit card. I have tried contacting them through Live Chat, Emails and Phone calls but haven’t been able to get any response.
My contract with Eclipse finance says that I am guaranteed a 85% success rate with atleast 25 trades per day. My daily trade volume or success rate is not even near this rate.
I firmly believe that both Eclipse and TBS are scams and would want to recover my original sum of $50k (Currently my account value shows $226k).
Appreciate any help that I could get.
My account manager at TBS then informed me that if increased my account balance to $50k, I will be able to withdraw my profits on a monthly basis. Happy with the supposed performance of my account till then, I increased the balance to $50k on 9th November 15.
I was supposed to get a welcome gift of Iphone and Macbook Pro and a debit card to withdraw my profits within 14 days. After the end of first month, I placed a withdrawal request through Eclipse website, which was rejected citing incomplete documents. I replied by giving a screen shot of my account in which all documents had been accepted by Eclipse Finance and put another withdrawal request. That request was also rejected citing “turnover requirement not met”. I tried contacting my account manager at TBS and Eclipse (on call and emails) but off course there was no response.
I then got an email from another person at Eclipse saying that I can withdraw only 5% of my profits per annum and remaining amount can only be withdrawn once the turnover requirement is met and that my debit card and other freebies will take one month to reach – this was on 7th December.
I have received the Iphone since then but have not gotten any response from TBS or Eclipse on what the actual terms of the agreement are or any update on the debit card. I have tried contacting them through Live Chat, Emails and Phone calls but haven’t been able to get any response.
My contract with Eclipse finance says that I am guaranteed a 85% success rate with atleast 25 trades per day. My daily trade volume or success rate is not even near this rate.
I firmly believe that both Eclipse and TBS are scams and would want to recover my original sum of $50k (Currently my account value shows $226k).
Appreciate any help that I could get.