ForexMart Ignoring 1000 € Withdrawal

[RedasV]

Yeah I did that already, still no respond from CySEC

 

[RedasV]

Here is what I just received from noreply@mail.forexmart.com
There was no clear explanation about this withdrawal decline

 

[Pharaoh]

Looks like they are thinking up ways to cancel profitable trades.

 

[RedasV]

Still no answer from ForexMart why they declined my withdrawal and no reply to this thread and case I opened against them. FPA send them official letter and asked them to join this conversation.

 

[f-man]

Can you upload a copy of the statement of your account?
Remove all the personal data etc.
Just show deposit, trades and balance (with open positions if any)

 

[RedasV]

Here is my statement. All these sell limit orders was just a test, because broker started to delay all my executions after that GBP/USD trade I made.

 

[RedasV]

Only just now I received an email from antifraud@forexmart.com saying that "withdrawal was declined in accordance to Clause 35.6 of our Terms and Conditions". This time clause 35.6 www.forexmart.com/terms-and-conditions is saying that:
"The Company, at its sole discretion, reserves the right to modify pro rata, any trading profits exceeding 10% of deposit, prior and/or during to market closure for any specific or all financial instruments, and/or during any major news announcements."
So thank God I saved all of this terms and conditions just after I was waiting my funds and it's totally different:
"You agree that if a trade has fallen into a gap that resulted in a change of equity of the account of greater than 10%, then Company has the right to adjust the result of the change to 10% from the account".
So all this time when I was waiting my funds and explanation why there is a delay, they were just correcting their Terms and Conditions.
I added the original Terms and Conditions pdf file, please take a look.

 

[f-man]

You need to wait for CySec answer to decide on your next move.

 

[holycow]

You need to wait for CySec answer to decide on your next move.

I guess he had no other option but to wait a little before making another move. Waiting Maybe waiting for sometime might also helps him getting his funds back in the mean while.

 

[Pharaoh]

I'm already itching to vote Guilty on this.