Original FPA Traders Court Submission:
I am submitting the case against: UKOptions.com
My Case is: Originally I was assigned to this broker by signing up for a trading software. I was, however, not initially allowed access to this software until I had spoken with an account manager named Jennifer Harbon (probably not real name) who insisted that I, instead of €250, deposited €2500 in order to trade "properly". I did, and didn't loose immediately while trading small. Afer a while I was contacted by a new broker named Dave Green (probably not real name) who wanted me to trade €6000 on the NFP data, insisting that I should try to borrow the money since I didn't have that money in my account. Luckily I didn't fall for his tactics although he was rather persuasive. Instead I traded small, luckily, because he was giving me opposite signals, loosing all trades but one. What catastrophe it could have been if I had traded €1000 on each of the six curency pairs. Instead of loosing €5000 I just lost €500. While becoming a bit uneasy of the whole thing, I started to withdraw funds, and placing some small trades based on signals from elsewhere, and when the last trade ended, I had almost restored my balance, loosing, in total, just around €100. I decided to pull out.
Withdrawal process:
On March 7 I requested to withdraw €1000 from my account. They responded by thanking me for the request. The day after, on March 8, another person than me, i.e. a broker, probably Dave Green, placed trades without my approval. I wrote them an email showing my disapproval. A week later I was approached by a more "senior" broker, who tried to convince me into trading more. When I didn't want to, I discovered later that the password for logging in had been changed. I managed to reset my password, and on March 22 I made another withdrawal request, to which they didn't even respond at all. After several failed attempts from various representatives, trying to persuade me into placing more trades, I made one last withdrawal request on April 16, which they confirmed to have received on April 18. I have sent several emails and messages, and I've also tried to reach them on the phone, without success. They actually hung up, and when I tried to call again, I was placed on permanent hold. After 51 minutes, I gave up.
I have never received any bonus, and the company has previously confirmed they have received all requested documents in order for the account to be verified. I do not claim any refund for the rather moderate loss I have experienced. I am aware of the risks of trading. I merely claim the remaining part of the money I deposited, which they are refusing to refund.
New thread in the Scam Alerts Folder:
Review is submitted by SBnor on 04/28/16
The company was first contacted about the issue on 04/17/16 the last contact was on 04/28/16
Details: No replies, other than aggressive brokers, offering to refund €250 (10% of my balance) but only if I continue trading.
Company representatives' emails: Jennifer Harbon <jennifer.harbon@ukoptions.com>
Dave Green <Dave.Green@ukoptions.com>
Steve Anderson <Steve.Anderson@ukoptions.com>
UK Options Finance <finance@ukoptions.com>
UK Options Support <support@ukoptions.com>
I am submitting the case against: UKOptions.com
My Case is: Originally I was assigned to this broker by signing up for a trading software. I was, however, not initially allowed access to this software until I had spoken with an account manager named Jennifer Harbon (probably not real name) who insisted that I, instead of €250, deposited €2500 in order to trade "properly". I did, and didn't loose immediately while trading small. Afer a while I was contacted by a new broker named Dave Green (probably not real name) who wanted me to trade €6000 on the NFP data, insisting that I should try to borrow the money since I didn't have that money in my account. Luckily I didn't fall for his tactics although he was rather persuasive. Instead I traded small, luckily, because he was giving me opposite signals, loosing all trades but one. What catastrophe it could have been if I had traded €1000 on each of the six curency pairs. Instead of loosing €5000 I just lost €500. While becoming a bit uneasy of the whole thing, I started to withdraw funds, and placing some small trades based on signals from elsewhere, and when the last trade ended, I had almost restored my balance, loosing, in total, just around €100. I decided to pull out.
Withdrawal process:
On March 7 I requested to withdraw €1000 from my account. They responded by thanking me for the request. The day after, on March 8, another person than me, i.e. a broker, probably Dave Green, placed trades without my approval. I wrote them an email showing my disapproval. A week later I was approached by a more "senior" broker, who tried to convince me into trading more. When I didn't want to, I discovered later that the password for logging in had been changed. I managed to reset my password, and on March 22 I made another withdrawal request, to which they didn't even respond at all. After several failed attempts from various representatives, trying to persuade me into placing more trades, I made one last withdrawal request on April 16, which they confirmed to have received on April 18. I have sent several emails and messages, and I've also tried to reach them on the phone, without success. They actually hung up, and when I tried to call again, I was placed on permanent hold. After 51 minutes, I gave up.
I have never received any bonus, and the company has previously confirmed they have received all requested documents in order for the account to be verified. I do not claim any refund for the rather moderate loss I have experienced. I am aware of the risks of trading. I merely claim the remaining part of the money I deposited, which they are refusing to refund.
New thread in the Scam Alerts Folder:
Review is submitted by SBnor on 04/28/16
The company was first contacted about the issue on 04/17/16 the last contact was on 04/28/16
Details: No replies, other than aggressive brokers, offering to refund €250 (10% of my balance) but only if I continue trading.
Company representatives' emails: Jennifer Harbon <jennifer.harbon@ukoptions.com>
Dave Green <Dave.Green@ukoptions.com>
Steve Anderson <Steve.Anderson@ukoptions.com>
UK Options Finance <finance@ukoptions.com>
UK Options Support <support@ukoptions.com>
