Elio Matacena
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- 22
London Capital Group, aka LCG, refuses to withdrawal my money because my previous bank account has been closed. Now, after 1 year and a half, I have opened another bank account and they are trying to scam me.
Here the facts:
Mr Jonay De La Vega Herrero wrote me "it is our obligation to comply with international anti-money laundering guidelines given by our regulator" and also wrote "Please note that this is already stated in the Terms and Conditions you agreed to when you opened your account. Please follow the link below and look at section 8. Fees and Payments, point 10", that says:
(10) Where bank accounts have been closed we may require a letter from the originating bank stating that the account has been closed and there are no funds owing to the bank. Before we will refund to a new bank account we may require sight of the original deposit transfer statement from the closed account and sight of an original new bank account statement.
So, they may require, but now it's a must.
So, be aware from them especially if you change or want to change bank account.
Best regards.
Elio Matacena.
Here the facts:
Mr Jonay De La Vega Herrero wrote me "it is our obligation to comply with international anti-money laundering guidelines given by our regulator" and also wrote "Please note that this is already stated in the Terms and Conditions you agreed to when you opened your account. Please follow the link below and look at section 8. Fees and Payments, point 10", that says:
(10) Where bank accounts have been closed we may require a letter from the originating bank stating that the account has been closed and there are no funds owing to the bank. Before we will refund to a new bank account we may require sight of the original deposit transfer statement from the closed account and sight of an original new bank account statement.
So, they may require, but now it's a must.
So, be aware from them especially if you change or want to change bank account.
Best regards.
Elio Matacena.