Hi guys!
Finally, after a really grueling month, I managed to recover my money today (€ 3,000) by wire transfer.
I will tell you my experience.
I opened an maxcfd account in November 2017 and made a transfer of € 3,000.
I forwarded the required documents and my account was fully verified on December 20th.
After some trade I realized I could not spend time on this kind of transactions and I decided to withdraw my money.
On 22 February 2018 I asked to withdraw the amount from the maxcfd account.
I was immediately contacted by an advisor, who asked me for more money (€ 2,000) to reach a hypothetical minimum amount without which maxcfd would not have authorized my withdrawal, blackmailing me.
The advisor also tried to ask me the credit card number to debit the amount.
I obviously refused, and I immediately wrote an email asking for explanations.
At this point a series of emails began, written each time by a different referent, which opened a "ticket" asking me to fill in other documents without which my account would not have been fully verified, trying to deny having already checked it in December.
I have also received dozens of phone calls from various London and Liverpool numbers, but I have never responded to them.
I got informed on the internet, and I found out that maxcfd is reported as a probably fraudulent company that is not authorized by the English FCA
https://www.fca.org.uk/news/warnings/chemmi-holdings-max-cfd.
In addition, maxcfd is controlled by the chemmi holdings, another company of dubious origin outside the control circuit of the FCA.
At this point I decided to write reporting to everyone the scam I was suffering, asking for help: I reported this fraud to
sfo.gov.uk,
actionfraud.police.uk and
worldcrearing.org.
I also have sent my complaint to the Financial Ombudsman at
http://www.financial-ombudsman.org.uk reporting all the details I have of the scam I was undergoing.
In every complaint I always attached copies of my bank transfer and the emails I exchanged with the various characters involved.
I warned maxcfd to have forwarded my official complaints, writing every time to all the email addresses available to me (
csupport@maxcfd.com,
stevel@maxcfd.com,
support@maxcfd.com,
graced@maxcfd.com,
documents@rightsignature.com,
support@worldclearing.org).
I spoke or exchanged emails with Lena Davis, Steve Lewis, Jessica Black, Dennis Crow, Sandra Bukowski, Grace Paul, James Xavier, Stephy Williams.
I also contacted a law firm (UK) to find out if there were any conditions for a complaint against maxcfd \ chemmi holdings, and there obviously are.
Today, March 21th, after tens of emails, Worldcrearing has finally credited my money to my bank account, my nightmare is over!
My advice is this: make all the official complaints, write to all the addresses you have, remember also that you are willing to take legal action against not only the maxcfd, but also the individual advisors with whom you speak or write, keep a copy of every email or record phone calls in which you are blackmailed, and don't be discouraged at the first waste, I took a month to get my money back.
Turn this information on threads, I will copy this answer where I can.
I wish you to recover your money and I hope I have been able to help you.
Good luck!
