Original FPA Traders Court Submission:
I am submitting the case against: www.citrades.com
My Case is: I opened an account with Citrades with $500. I was going to start with the minimum of $300 but they said i could get a bonus of $250 if i opened with $500. I traded for about 2 days and decided i did not like binary options at all. My balance was about $741 so i asked to withdraw my balance minus the deposit they gave me.
They said that since i used my bonus i could not withdraw any funds until i had traded 30 x my account balance. I did not know about this and was not told about these rules. They say i should have read the terms and conditions more carefully.
I called the account manager they gave me John Goldberg and he suggested that i should invest another $5k and he would give me an insured option that would result in me getting my funds back. Of course i did not take this option due to lack of trust.
I do not wish to trade with this company so it looks like i will never be able to withdraw my funds. I cannot believe that their terms and conditions are not regulated by anyone and they can make up their own rules. They prey on people who are new to the industry and who do not read the terms and conditions carefully. I feel that they should have the responsibility to make people aware of these hidden terms and conditions.
Is there any way i can get my funds back from this bunch of crooks? I also would like to warn others against trading with this company and advise not to make any deposits with them.
New thread in the Scam Alerts Folder:
Review is submitted by David Epstein on 04/21/15
The company was first contacted about the issue on 04/13/15 the last contact was on 04/21/15
Details: Called the company by phone many times. They said they were in business to make money and that i should have read the terms and conditions more carefully. They will not return my money
Company representatives' emails: John Goldberg<johngoldberg@citrades.com>
I am submitting the case against: www.citrades.com
My Case is: I opened an account with Citrades with $500. I was going to start with the minimum of $300 but they said i could get a bonus of $250 if i opened with $500. I traded for about 2 days and decided i did not like binary options at all. My balance was about $741 so i asked to withdraw my balance minus the deposit they gave me.
They said that since i used my bonus i could not withdraw any funds until i had traded 30 x my account balance. I did not know about this and was not told about these rules. They say i should have read the terms and conditions more carefully.
I called the account manager they gave me John Goldberg and he suggested that i should invest another $5k and he would give me an insured option that would result in me getting my funds back. Of course i did not take this option due to lack of trust.
I do not wish to trade with this company so it looks like i will never be able to withdraw my funds. I cannot believe that their terms and conditions are not regulated by anyone and they can make up their own rules. They prey on people who are new to the industry and who do not read the terms and conditions carefully. I feel that they should have the responsibility to make people aware of these hidden terms and conditions.
Is there any way i can get my funds back from this bunch of crooks? I also would like to warn others against trading with this company and advise not to make any deposits with them.
New thread in the Scam Alerts Folder:
Review is submitted by David Epstein on 04/21/15
The company was first contacted about the issue on 04/13/15 the last contact was on 04/21/15
Details: Called the company by phone many times. They said they were in business to make money and that i should have read the terms and conditions more carefully. They will not return my money
Company representatives' emails: John Goldberg<johngoldberg@citrades.com>
