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Resolved :FM-FX keep delaying my withdrawal

Discussion in 'Scam Alerts' started by davidnts, Oct 14, 2017.

  1. davidnts

    davidnts Recruit

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    I joined FM-FX about a month ago after looking around the web and decided to trade.
    I deposited $490AUD and started to make small profit.
    I decided that I wanted to withdraw $500AUD from my account, however after a couple days they got back to me saying that if I wanted to withdraw profit I have to make at least $100 profit and I also need to verify my account.
    So I filed another withdrawal of $490AUD which is my original deposit without any profit and I also uploaded my documents to get my account verified.
    Its been almost a week and all they have been saying to me is to wait for the broker to call me to give verbal confirmation, I have only received 1 call in which I missed ever since and I have asked them to call me again but I got no reply instead.
    It seems like they try to withold the money as long as they can. Is there any way I can force them to speed up the process.
    I have seen a couple threads about FM-FX here about the same problem
     
  2. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://www.fm-fx.com/en/contactus

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/13965/fm-fx-forex-brokers

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/fm.fx1/

    https://twitter.com/fm_fx1

    https://www.linkedin.com/company/17877002/

    https://plus.google.com/u/2/+FMfxtrading
     
  3. davidnts

    davidnts Recruit

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    I have sent them the link to this thread on every possible email they have and still waiting for an answer.
    Any other thing I can do?
     
  4. FM-FX Team

    FM-FX Team FM-FX Representative

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    Hi there,
    In order to help you with your issue, we encourage you to contact us through our contact page : https://www.fm-fx.com/en/contactus
    Please note that withdraws can take a few days or longer, depending on the individual matter, paperwork etc.
    In order to understand your specific issue, please contact us so we can further assist you.

    Best.
    FM-FX Customer Services
     
  5. davidnts

    davidnts Recruit

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    I have contacted every email you have and I still dont get any appropriate answer
     
  6. davidnts

    davidnts Recruit

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    Issue resolved
    Finally got the money back after days of haunting them with emails everywhere.
    Thanks everyone
     
  7. FxMaster

    FxMaster Lt. Colonel

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    Its always good to see resolved cases. Don't forget to edit your review if you left any :) Yo Mods, can you mark this thread as a resolved, please?
    Also, don't forget to update the review if you left any on review page.
     

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