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Resolved: GDMFX withdrawal

Discussion in 'Resolved Issues' started by niedzius, Feb 27, 2018.

  1. niedzius

    niedzius Recruit

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    Hi,
    I have a live account with GDMFX numer 8151174 since 6th July 2016. During this time I cashed out my money twice (never had a problem). Three weeks ago I decided to withdrew all deposit (360,5 $). Days was passing, so I wrote to them a reminder. They replied to me, the delay is caused because of Chinese New Yer, payment processor and finally accounting team. Now they even stop responding.
    They're regulamin says clearly GDM have only 7 business days to process my case, today is 15 th day. I am out of patience right now.
    Conraty to other traders complaining here on FPA I never traded on turkish lira or high-spreads assets, so for me 6 months rule does not apply. Their customer support just excuses pasting me the same words than to others (payment processor and so on).
    I really want to resolve this problem here on FPA publicly. I invite GDM representative to take participation on this topic.
    I am obligatory to updating here my situation regulary.
     
  2. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:
    Invite them to join this thread via email (Send an email to every possible address).
    Go to their website and invite them to here via Live Chat
    You will find their email and address here https://www.gdmfx.com/en/about-us/contact-us

    Also, Share your story as a review here http://www.forexpeacearmy.com/forex-reviews/9588/www.gdmfx.com

    You can also share your story on their social media pages mentioned below:
    https://www.facebook.com/GDMFXcom (Click on MORE and you will find write review option there)
    https://plus.google.com/+Gdmfxcom

    https://twitter.com/GDMFX

    https://www.linkedin.com/company/gdmfx

    https://www.pinterest.com/gdmfx/

    https://www.youtube.com/user/GDMFXInternational/

    If you deposited via credit card then talk with cc customer care and ask them ti file the chargeback.
     
  3. FxMaster

    FxMaster Lt. Colonel

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  4. niedzius

    niedzius Recruit

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    Money reached my account, so admins can tick my case as resolved ;)
     
  5. FxMaster

    FxMaster Lt. Colonel

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    It`s always good to see resolved cases. Don't forget to edit your review if you left any :) Yo Mods, can you mark this thread as a resolved, please?
     

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