vasil3antonescu
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Hi,
I made a $2005 withdrawal request in my neteller account. My IQ Option account is verified I sent all requested documents. After 24 hours my money don't arrived in my neteller account. I contacted the support and they said that I need to send documents to verify my account again so I send all requested documents again through email. I asked them how long it takes to verify my documents and they response this process can take up to 30 days which I think is inadmissible. I'll keep contacting them daily. If they don't cooperate I will initiate the following procedures:
- I will draft letters to CYSEC and the Cyprus Financial Obudsman
- I will draft a letter to their key sponsor, Aston Martin
I will update this thread as soon as any change in the situation occurs.
I made a $2005 withdrawal request in my neteller account. My IQ Option account is verified I sent all requested documents. After 24 hours my money don't arrived in my neteller account. I contacted the support and they said that I need to send documents to verify my account again so I send all requested documents again through email. I asked them how long it takes to verify my documents and they response this process can take up to 30 days which I think is inadmissible. I'll keep contacting them daily. If they don't cooperate I will initiate the following procedures:
- I will draft letters to CYSEC and the Cyprus Financial Obudsman
- I will draft a letter to their key sponsor, Aston Martin
I will update this thread as soon as any change in the situation occurs.