RESOLVED - Octafx withdrawal problem and delays

Jakez29

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I have an account with Octafx 63091057, I made a withdrawal of $10,000 W15586353 to my litecoin wallet on June 27, today is June 29 and still pending. I have been trying to contact Octafx customer service via live support but they never explain what is the problem or why is there a delay, I was told by several agents that my withdrawal is process and funds are on the way but from my account it is still shown as pending. They also said that they will email me with updates as soon as possible but so far nothing. From the looks of it many people that posted here have the same problem with Octafx recently and previously. It is almost the end of the month and I got bills and rent to pay so I’m also frustrated.

Can someone help me?
 

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@FxMaster please help me out, @OctaFX Rep

Everytime I’m told the same thing, technical problems, higher user volume, blockchain delays, etc, different reasons I don’t get it.
 

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