sale cfd (bts\usd) objection

[faisal alshayje]

my account # 5018254
I'm writing this to inform you that at the beginning i bought BTC 1 lot $15700 under the order of #1711824. On January 16th, 2018 the price has slip down and the company closed the deal when it's reached %47.99 which coast $3785.44 without any kind of notice whether by email or call.
As i have known that the company IC market (ECN) dealing directly with banks, if the losing of the deal reach %50, the bank will automatically close the deal although if it's slip. After contacting the company, they send the contract that clarify their conditions. I read it carefully and found that they don't follow the Margin Calls of notification via an email or alert from within the trading platform.
Based on the huge losing of my money,I kindly request a financial compensation (not bonus) regarding the law.
Kindly find the attached contract for more information about the Margin Calls.

 

[ScamXposR]

Go for a Credit Card Chargeback by contacting your card's customer care number on the back, if you deposited with a card.

 

[FxMaster]

my account # 5018254
I'm writing this to inform you that at the beginning i bought BTC 1 lot $15700 under the order of #1711824. On January 16th, 2018 the price has slip down and the company closed the deal when it's reached %47.99 which coast $3785.44 without any kind of notice whether by email or call.
As i have known that the company IC market (ECN) dealing directly with banks, if the losing of the deal reach %50, the bank will automatically close the deal although if it's slip. After contacting the company, they send the contract that clarify their conditions. I read it carefully and found that they don't follow the Margin Calls of notification via an email or alert from within the trading platform.
Based on the huge losing of my money,I kindly request a financial compensation (not bonus) View attachment 35892 regarding the law.
Kindly find the attached contract for more information about the Margin Calls.

Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address https://www.icmarkets.com/client-area/contact-us/
Also, Share your story as a review https://www.forexpeacearmy.com/forex-reviews/8264/www.icmarkets.com

You can also share your story on their social media pages mentioned below:

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(Click on more and you will find write review option there)

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Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck