Tickmil Stole my money

[Saifalam]

This is my account with Tickmil Ltd. 55665369
So in the beginning of this month august 2024 I traded NFP with 1000 USD in my account. And I had a profit of 3060. Which I will be attaching in the end. I had like 4000 USD plus in my account that time. So I made a withdrawal of 400 first it came to my within 5 minutes because it was automated. After that I made a withdrawal of 1659.25 USD (O4JBCYMWB1VXGU8F) and it went to awaiting approval. So basically it was a weekend I was hoping to receive my funds next Monday but i did not received that later on Tuesday morning I had some position opened after closing those positions with profit i had a total balance of 3231.59. But later that day at 12PM when I went back to check the market I see that Tickmil took 1400.75 USD (PGFYCRPTG1UNTR8P) out of my trading account and then transferred 3060 USD (D7XY46|H10SJ9MVK) to tickmil without any notice. I contacted with support they said it is being handle by funding team and told me to email them. I did sent an email explaining my situation to funding team also to my account manager. It was more than 4-5 days I haven’t received any replies from anyone. I again contacted support and after that received an email saying i abused Negative balance protection. While my account never went to negative balance. I was trading with my own mapping and i won the trades. After that i was sending them email every other day and my account manager replies with saying their decision is final i wont get my funds back and if i say anything else they will terminate my account while they do not have any valid proof against me. I read all the client agreements and nothing was there that I abused of. They were accusing me for no reason at all. I am not really scared of my account getting terminated. I need my funds back which was taken with the name of CORRECTION. Here is the screenshots.

 

[Topherr]

That’s awful! I always thought it was a good company.

 

[FxMaster]

This is my account with Tickmil Ltd. 55665369
So in the beginning of this month august 2024 I traded NFP with 1000 USD in my account. And I had a profit of 3060. Which I will be attaching in the end. I had like 4000 USD plus in my account that time. So I made a withdrawal of 400 first it came to my within 5 minutes because it was automated. After that I made a withdrawal of 1659.25 USD (O4JBCYMWB1VXGU8F) and it went to awaiting approval. So basically it was a weekend I was hoping to receive my funds next Monday but i did not received that later on Tuesday morning I had some position opened after closing those positions with profit i had a total balance of 3231.59. But later that day at 12PM when I went back to check the market I see that Tickmil took 1400.75 USD (PGFYCRPTG1UNTR8P) out of my trading account and then transferred 3060 USD (D7XY46|H10SJ9MVK) to tickmil without any notice. I contacted with support they said it is being handle by funding team and told me to email them. I did sent an email explaining my situation to funding team also to my account manager. It was more than 4-5 days I haven’t received any replies from anyone. I again contacted support and after that received an email saying i abused Negative balance protection. While my account never went to negative balance. I was trading with my own mapping and i won the trades. After that i was sending them email every other day and my account manager replies with saying their decision is final i wont get my funds back and if i say anything else they will terminate my account while they do not have any valid proof against me. I read all the client agreements and nothing was there that I abused of. They were accusing me for no reason at all. I am not really scared of my account getting terminated. I need my funds back which was taken with the name of CORRECTION. Here is the screenshots.

A few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card, contact customer care ASAP and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here

Contact Us | 24/5, Multilingual Support | Tickmill

With 24/5, multilingual support, we make sure that we can cater to your every need! Simply contact us and let us know how we can help.

www.tickmill.com

Also, Share your story as a review here https://www.forexpeacearmy.com/forex-reviews/8718/tickmill-forex-brokers

You can also make a complaint with the regulators mentioned here.
Tickmill.com is owned and operated within the Tickmill Group of companies. Tickmill Group consists of Tickmill UK Ltd, regulated by the Financial Conduct Authority (Registered Office: 3rd Floor, 27 - 32 Old Jewry, London EC2R 8DQ, England) and the Dubai Financial Services Authority as a Representative Office (Reference No. F007663), Tickmill Europe Ltd, regulated by the Cyprus Securities and Exchange Commission (Registered Office: Kedron 9, Mesa Geitonia, 4004 Limassol, Cyprus), Tickmill South Africa (Pty) Ltd, FSP 49464, regulated by the Financial Sector Conduct Authority (FSCA) (Registered Office: Office 11, 140 West Street, Sandton, Gauteng, 2196, South Africa), Tickmill Ltd, Address: 3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles regulated by the Financial Services Authority of Seychelles and its 100% owned subsidiary Procard Global Ltd, UK registration number 09369927 (Registered Office: 3rd Floor, 27 - 32 Old Jewry, London EC2R 8DQ, England), Tickmill Asia Ltd - regulated by the Financial Services Authority of Labuan Malaysia (License Number: MB/18/0028 and Registered Office: Unit B, Lot 49, 1st Floor, Block F, Lazenda Warehouse 3, Jalan Ranca-Ranca, 87000 F.T. Labuan, Malaysia).

You can also share your story on their social media pages mentioned below:

Tickmill

Tickmill. 322,180 likes · 80 talking about this. Welcome to Tickmill, an award-winning, multi-regulated provider of financial services.

www.facebook.com

Login • Instagram

Welcome back to Instagram. Sign in to check out what your friends, family & interests have been capturing & sharing around the world.

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twitter.com

Tickmill | LinkedIn

Tickmill | 43,268 followers on LinkedIn. Tickmill is a multi-regulated multi-asset broker on a mission to provide the best trading conditions in the market. As a broker founded by traders for traders, we’re focused on empowering customers to succeed, by offering great trading conditions...

www.linkedin.com

Tickmill

Welcome to Tickmill, an award-winning, multi-regulated provider of financial services. Explore hundreds of trading instruments: FX, Stocks, Indices, Commodities, Cryptocurrencies, and more! Experience superb trading conditions: #1 Broker for Fees and Commissions Enjoy premium services...

www.youtube.com

Tickmill

Multi-regulated, award-winning broker committed to providing the best possible trading environment. Read more: https://tickmill.link/m/social

t.me

 

[Saifalam]

A few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card, contact customer care ASAP and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here

Contact Us | 24/5, Multilingual Support | Tickmill

With 24/5, multilingual support, we make sure that we can cater to your every need! Simply contact us and let us know how we can help.

www.tickmill.com

Also, Share your story as a review here https://www.forexpeacearmy.com/forex-reviews/8718/tickmill-forex-brokers

You can also make a complaint with the regulators mentioned here.
Tickmill.com is owned and operated within the Tickmill Group of companies. Tickmill Group consists of Tickmill UK Ltd, regulated by the Financial Conduct Authority (Registered Office: 3rd Floor, 27 - 32 Old Jewry, London EC2R 8DQ, England) and the Dubai Financial Services Authority as a Representative Office (Reference No. F007663), Tickmill Europe Ltd, regulated by the Cyprus Securities and Exchange Commission (Registered Office: Kedron 9, Mesa Geitonia, 4004 Limassol, Cyprus), Tickmill South Africa (Pty) Ltd, FSP 49464, regulated by the Financial Sector Conduct Authority (FSCA) (Registered Office: Office 11, 140 West Street, Sandton, Gauteng, 2196, South Africa), Tickmill Ltd, Address: 3, F28-F29 Eden Plaza, Eden Island, Mahe, Seychelles regulated by the Financial Services Authority of Seychelles and its 100% owned subsidiary Procard Global Ltd, UK registration number 09369927 (Registered Office: 3rd Floor, 27 - 32 Old Jewry, London EC2R 8DQ, England), Tickmill Asia Ltd - regulated by the Financial Services Authority of Labuan Malaysia (License Number: MB/18/0028 and Registered Office: Unit B, Lot 49, 1st Floor, Block F, Lazenda Warehouse 3, Jalan Ranca-Ranca, 87000 F.T. Labuan, Malaysia).

You can also share your story on their social media pages mentioned below:

Tickmill

Tickmill. 322,180 likes · 80 talking about this. Welcome to Tickmill, an award-winning, multi-regulated provider of financial services.

www.facebook.com

Login • Instagram

Welcome back to Instagram. Sign in to check out what your friends, family & interests have been capturing & sharing around the world.

www.instagram.com

x.com

twitter.com

Tickmill | LinkedIn

Tickmill | 43,268 followers on LinkedIn. Tickmill is a multi-regulated multi-asset broker on a mission to provide the best trading conditions in the market. As a broker founded by traders for traders, we’re focused on empowering customers to succeed, by offering great trading conditions...

www.linkedin.com

Tickmill

Welcome to Tickmill, an award-winning, multi-regulated provider of financial services. Explore hundreds of trading instruments: FX, Stocks, Indices, Commodities, Cryptocurrencies, and more! Experience superb trading conditions: #1 Broker for Fees and Commissions Enjoy premium services...

www.youtube.com

Tickmill

Multi-regulated, award-winning broker committed to providing the best possible trading environment. Read more: https://tickmill.link/m/social

t.me

I did reported this to regulators.

 

[Tickmill]

This is my account with Tickmil Ltd. 55665369
So in the beginning of this month august 2024 I traded NFP with 1000 USD in my account. And I had a profit of 3060. Which I will be attaching in the end. I had like 4000 USD plus in my account that time. So I made a withdrawal of 400 first it came to my within 5 minutes because it was automated. After that I made a withdrawal of 1659.25 USD (O4JBCYMWB1VXGU8F) and it went to awaiting approval. So basically it was a weekend I was hoping to receive my funds next Monday but i did not received that later on Tuesday morning I had some position opened after closing those positions with profit i had a total balance of 3231.59. But later that day at 12PM when I went back to check the market I see that Tickmil took 1400.75 USD (PGFYCRPTG1UNTR8P) out of my trading account and then transferred 3060 USD (D7XY46|H10SJ9MVK) to tickmil without any notice. I contacted with support they said it is being handle by funding team and told me to email them. I did sent an email explaining my situation to funding team also to my account manager. It was more than 4-5 days I haven’t received any replies from anyone. I again contacted support and after that received an email saying i abused Negative balance protection. While my account never went to negative balance. I was trading with my own mapping and i won the trades. After that i was sending them email every other day and my account manager replies with saying their decision is final i wont get my funds back and if i say anything else they will terminate my account while they do not have any valid proof against me. I read all the client agreements and nothing was there that I abused of. They were accusing me for no reason at all. I am not really scared of my account getting terminated. I need my funds back which was taken with the name of CORRECTION. Here is the screenshots.

Hello, we are sorry to hear your frustrations, however Tickmill provided detailed response and clarifications on your matter on 12/8/2024. We have provided you with the response therefore all the clarifications was provided earlier in our email communication.

Best Regards,
The Tickmill Team

 

[FxMaster]

Hello, we are sorry to hear your frustrations, however Tickmill provided detailed response and clarifications on your matter on 12/8/2024. We have provided you with the response therefore all the clarifications was provided earlier in our email communication.

Best Regards,
The Tickmill Team

@Saifalam, here is the reply from @Tickmill representative Kindly update the status of your complaint to us.