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Trade12 no withdraw my money yet

Discussion in 'Scam Alerts' started by syamirc, Nov 21, 2017.

  1. syamirc

    syamirc Recruit

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    hai there..
    I got problem with Trade12..
    I already request for withdraw my profit since last week.. until now no respond from them.. i tried contact customer support(chat) many times.. they just giving me hope but no action taken..
    I tried to contact my broker name(Andrie) but never respond.. i can see he online on whatsapp but never read and reply my whatsapp..
    Here is the screenshot of my account balance:
     
  2. FxMaster

    FxMaster Lt. Colonel

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    Few steps that you must follow to draw their attention to your issue,
    Follow the suggested steps below:

    If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
    Go to their website and invite them to here via Live Chat
    Invite them to join this thread via email (Send an email to every possible address).

    You will find their email and address https://www.trade12.com/about/contact-us

    http://www.forexpeacearmy.com/forex-reviews/12421/www.trade12.com

    You can also share your story on their social media pages mentioned below:

    https://www.facebook.com/Trade12-1660929104125845

    https://twitter.com/tradeonetwo

    https://plus.google.com/+Trade12Broker

    Note: Don’t forget to update your review/s when you got solution of your problem, Best Of Luck
     
    FmrBrokerExecutive likes this.
  3. FxMaster

    FxMaster Lt. Colonel

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    You can also invite Trade12Trade12.com Representative Lily to look at your issue by starting a conversation with her.
     
    FmrBrokerExecutive likes this.
  4. Jarovna

    Jarovna Private, 1st Class

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    Why don't you start your own traders court? We need 3 guilty cases against them and we will bring them to black list!
     
  5. syamirc

    syamirc Recruit

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    Guest what? My account just got disable.. they block my account with my money and my profit in the account..
     

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  6. Jarovna

    Jarovna Private, 1st Class

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    No doubt, its a Scam. Start your chargeback procedure man. No way to talk to trade12. Thay are scam and will not discuss with you. Just go to your bank and start chargeback.
     
  7. syamirc

    syamirc Recruit

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    Trade12 is a scammer.. please stay away from this company..
    I deposit $250 and manage to get profit $2450.. i request for withdrawal.. they never proses my withdrawal and today they block my account.. my broker never reply my message and never answer my call..
    STAY AWAY FROM TRADE12..
    TRADE12 IS A SCAMMER..
    THEY STEAL PEOPLE MONEY..
     

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  8. Trade12

    Trade12 Trade12.com Representative

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    Hello Syamirc,

    Upon checking your account with the MT4 ID of 1065480287, the Risk Department has advised us that they made a thorough investigation in your account and found that Scalping Activity was conducted from the 20th to the 23rd of November.

    As per the Finance Department, you also had a total deposit of 250.00 USD transacted on November 15, and have a total withdrawal of 250.00 USD transacted on November 23, whereas you have withdrawn all the money you have deposited.

    Please understand that it is indicated in our Terms and Conditions that Scalping is one of the strictly prohibited activities from the Company. Clients who conduct this activity at any times will have their account be blocked, terminated, or restricted from further using the Company's services.

    If you wish to continue trading with us, please comply accordingly to the Terms, Conditions, Rules, and Regulations that the Company provides.

    Regards
    Lily from Trade12
     
  9. Jarovna

    Jarovna Private, 1st Class

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    Hello Lilly!
    You are so kind answering on this case. What will you say if I show you evidence that brokers in your company advise clients to do scalping? Check the screenshot, there is a conversation with Evgeny Romanov. He suggests me to do scalping in order to fulfill the trading volume. But since I start doing scalping, my trades will not be counted!!! That is clear scam! How is it possible? You say it is prohibeted to make scalping, but Nevertheless, brokers ask me to do scalping! Isn't it just a way to complicate me and stll my money?
    Besides, Lilly, please, be so kind to visit my traders court against Trade12! http://www.forexpeacearmy.com/commu...-2017-119-jarovna-vs-trade12-com.52765/page-2
     

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