Master Trader
Recruit
- Messages
- 15
I've had my account with them for a solid five years, and it's been fully verified. Recently, I opened a new MT4 account, deposited funds two months ago, and have been actively trading since. To my surprise, I discovered today that my trading activity was abruptly disabled. Upon checking my email, I found correspondence from FBS stating that my account has been frozen due to an internal investigation related to their Anti-Money Laundering Policy. They're now requesting an extensive list of documents including proof of the sources of my funds, bank statements, utility bills, and even a video of me holding my passport or ID near my face.
This level of scrutiny would be understandable at the outset of establishing an account or initiating trading, but after five years of account tenure and consistent trading for two months, it's disconcerting to say the least. Compounding matters, I've recently experienced significant losses, with my account plummeting by 90%. However, I've been steadily working towards recovery, managing to regain a substantial portion of my losses.
Adding to my concerns are observations of what appears to be market manipulation and instances of significant slippage in my orders. This entire experience has led me to question the integrity of FBS as a brokerage firm. It's becoming increasingly apparent that their primary focus is on acquiring deposits rather than facilitating genuine market access for their clients.
I must also emphasize the urgency of the situation. FBS demanded that I provide these extensive documents within a mere three days. Despite promptly replying to their email with the requested information, over 24 hours have elapsed without any acknowledgment or response from their end. Even their live chat support seems incapable of providing clarity or assistance in this matter. This lack of responsiveness is deeply troubling and only serves to exacerbate my concerns regarding the integrity and reliability of FBS as a brokerage firm. The combination of stringent demands for documentation coupled with a complete absence of communication is indeed alarming and further reinforces my apprehensions about entrusting them with my financial assets.
FBS does not answer my emails but right after my review, they reply on review pages. They only want to look good on the internet.
This level of scrutiny would be understandable at the outset of establishing an account or initiating trading, but after five years of account tenure and consistent trading for two months, it's disconcerting to say the least. Compounding matters, I've recently experienced significant losses, with my account plummeting by 90%. However, I've been steadily working towards recovery, managing to regain a substantial portion of my losses.
Adding to my concerns are observations of what appears to be market manipulation and instances of significant slippage in my orders. This entire experience has led me to question the integrity of FBS as a brokerage firm. It's becoming increasingly apparent that their primary focus is on acquiring deposits rather than facilitating genuine market access for their clients.
I must also emphasize the urgency of the situation. FBS demanded that I provide these extensive documents within a mere three days. Despite promptly replying to their email with the requested information, over 24 hours have elapsed without any acknowledgment or response from their end. Even their live chat support seems incapable of providing clarity or assistance in this matter. This lack of responsiveness is deeply troubling and only serves to exacerbate my concerns regarding the integrity and reliability of FBS as a brokerage firm. The combination of stringent demands for documentation coupled with a complete absence of communication is indeed alarming and further reinforces my apprehensions about entrusting them with my financial assets.
FBS does not answer my emails but right after my review, they reply on review pages. They only want to look good on the internet.
