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LF adviser LF adviser is offline
LiteForex Representative
 
Default 11-18-2008, 10:53 AM

Hello, yuzurank.

There were spikes (out-market quotations) on some trading tools on Friday night. There is a point in the client contract designating company actions in this situation:
7.2. The company has the right to cancel or reconsider results of the Client transaction in the following cases:
a) the transaction is opened / closed under out-market quotation.
b) in case of detection of program failures on a server
(the Quoting Regulations - http://liteforex.org/content/en/reglament.doc)


The transactions can’t be executed on spikes and so they were cancelled. We also corrected the data on the diagrams. To display the correct data you should choose the point "Update" in your trading terminal. To get more detailed information you should contact our technical support.

Technical Support Department
Work schedule: 1 a.m. Mon 23.59 p.m. Fri (GMT +2)
LiteForex Forex E-mail: eng.support@liteforex.org
LiteForex Forex ICQ: 298-279-796
Yahoo messenger: Lforex
Windows Live Messenger: Lf_support@live.ru

Last edited by LF adviser : 11-18-2008 at 10:55 AM.
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