PipFinder,
I just logged into the members web site and the forum with no problem. This should be the first goal since the forum is the best place to get help with any activation problems.
All the activation codes are accessed from there. You will need to get different activation codes for each account you put this on.
How did you manage to activate the Scalper without getting in the forum? All the activation links are in there.
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The long term FAP
EA should start trading Mon, supposedly it has an internal program that prevents it from trading the last week of Dec and the first week of Jan.
FAP Scalper has been trading, but the results have not been great. Lets see how they perform with the new year.
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As far as customer
support, your asking for a lot during the holidays. FAP Forum and customer support are running on limited resourses untill after the holidays. Its their vacation too.
Depending on what broker you are using, some of them, (FxPro), have been on 2 week holiday as well. They've had holiday spreads, 50 pips on the eurusd, since 12/24.
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My suggestion would be to give them a chance to catch up. Their inbox is probably overflowing and rejecting new messages, I know what happens to mine if I go away and dont constantly monitor it!
So far they've been very good about trying to accomodate everyone. Since I purchased on 11/25 they've put out a number of updates to fix problems and seem to be very actively involved. They all post on their forum, they address customer concerns and post updated information on the system. All the various activation problems are disscused there in triplet.
You just need to get a proper password so you can get on the forum.
Ken