You have just been "hosed" by your Sh**ty Broker. FXCM is famous for this Broker trick. No back up server for mission critical Services? Of course not(for live trading none-only "records") . This is a POS scam Broker offering a "depositOnly" business model. Take your money out NOW!
As US based(NFA conforming) Forex Bucketshops approach the 7-31-09 deadline-they know their business share will evaporate and they are seeking to steal as much as Depositers will let them.Good luck. This is a Dubai based company I think. If they lie on the 1st page of their website-I think u can guess the outcome of your failed trade. This "company" is suspect at the very least-CAUTION!