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11-15-2009, 06:42 AM
Hi dlion32,
Did you request the refund directly through ClickBank? That's the way to do it, as they'll generally process the refund within 1-2 days.
I've never had an issue going through Clickbank directly. They have always refunded promptly. It takes 1 minute to put in the refund request online.
I never, ever request a Clickbank refund through the vendor or an affiliate because they generally stall until the ClickBank refund window expires.
If you haven't contacted Clickbank directly, I would do so, and explain the situation and forward the emails that showed you requested a refund before the refund period expired.
SM
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