[Pharaoh]

#1. - Keep copies of EVERYTHING: Account statements, emails, chat logs, etc.

#2. - Go to their online chat and inquire what the delay is. Don't directly insult the chat rep - they are just outsourced support people. Do warn them that if you don't have the money within one week, you'll be posting all the evidence at the Forex Peace Army website as well as posting complaints in a wide variety of other forex forums.

Send them an email with the same request/warning.

Call them (or use their "call me back" feature) and also give the same request/warning.

#3. - Repeat #2 each day for a week.

#4. - If after 1 week you still don't have the money, post ALL the chat logs and all the email responses here at the FPA. You might want to make your own thread to make it easier to find your complaint. You can also post complaints in a number of other forex forums with links back to your complaint thread here.

#5. - Check out the link that MrPro posted above. There's an English language link on the upper right hand side of the web page. Report them there and see if the Norwegian authorities can get involved.