[LiteForex.org]

I'm sorry to reply your message to late, because of I just seen it.

So, for bank deposits, the most important thing is DETAILS OF PAYMENT! It must be allways provided with your bank transfer and must contain the information about your account number: PAYMENT FOR AGREEMENT 12345, where 12345 is your account number.

Next very important thing, is the name of sender - it must allways match the name on account.

If we receive a bank transfer with details of payment provided, we process deposit same day. The manager opens an accoun 12345 and verifies the name. If name match, we process deposit.

Once you send a wire, it typically takes 2-3 business days to arrive tou our bank. If not deposited, you need to contact the company. The manager who is responsible for bank transfers, will look through the history of incoming wires. If your payment was not found, we request you to provide a SWIFT (Telex Message) copy from your bank.

The SWIFT copy allows us to verify that all the information is provided correctly and bank transfer goes the right way. If everything right, we do forward SWIFT copy to our bank for further investigation. If something wrong, we provide instructions to the customer what to do.

The most common reasons for wires not deposited:

1. Details of Payment was not provided;
2. Name on account with us do not match the name of sender;
3. Error in account number provided by the customer to the bank;
4. Invalid name of recipient of the payment.

All wires, which not fall in these 4 points are processed within 2-3 business days from the payment date.

By now, have you resolved this issue?