Forex Peace Army Members Forums>

[jvaustintx]

FXCM has now started their Micro trading site. I would like to know what traders think of it, especially those who have been automatically switched over to it from their mini accounts. That happened to me and I feel totally screwed.

[jsales430]

Hello,

jvaustintx, I hope you are enjoying FXCM Micro, but if you were switched and are unhappy with your account let me help you.

First, check to make sure that FXCM has your current contact information. FXCM sent out 2 e-mails to clients prior to their migration to FXCM Micro as well as and 2 pop-ups on the FXCM Trading Station. In these e-mails you could have opted out of the FXCM Micro switch.

To change your contact information log-on to your MyFXCM Account and update your e-mail address there.

If you have any other questions FXCM can be contacted 24 hours a day 7 days a week via phone, e-mail or live chat.

For anyone who is wondering, FXCM Micro is a discount brokerage division of FXCM. You can trade forex with super-low spreads, automated execution, and 1K lot sizes. FXCM Micro is only available for individual, self-traded accounts.

Hope this helps!

Jaclyn Sales
FXCM
PR Coordinator
jsales@fxcm.com


FXCM and its affiliates assume no responsibility for errors, inaccuracies or omissions in these materials. They do not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials. FXCM and its affiliates shall not be liable for any special, indirect, incidental, or consequential damages, including without limitation losses, lost revenues, or lost profits that may result from these materials. This email is not a solicitation to buy or sell currency. All information contained in this e-mail is strictly confidential and is only intended for use by the recipient. All e-mail sent to or from this address will be received by the FXCM corporate e-mail system and is subject to archival and review by someone other than the recipient.

[jimbnc]

When will FXCM be allowing their clients to use MT4 platforms again....I have several trading systems that require mt4....If you cannot provide it to new clients ..I will have to move my money somewhere else?...thanks
jim b

[Tom Harris]

Hi Forum
I have a question regarding the trading agreement
After opening the Trading Agreement
I shocked when I found that:

h) Trading Execution
All Orders are subject to final decision by FXCM and may be rejected at any time.

Can you briefly explain this please?
Are all my orders can be closed with my notification at any time?
Are all my orders can be cancelled at once without any notifications?

[jsales430]

Hello Tom Harris,

Thank you for your interest in trading with FXCM and for your questions.

The FXCM sales and compliance teams would be happy to walk you through and explain everything in detail.

Please contact FXCM via email info@fxcm.com or admin@fxcm.com or by phone 1 212 201 7301

Thank you,

Jaclyn Sales



Public Relations Coordinator

FXCM

Financial Square

32 Old Slip, 10th Floor

New York, NY 10005

Dir (646) 432-2463

Tel (212) 897-7660

jsales@fxcm.com

__________________________________________________ ______________________

FXCM and its affiliates assume no responsibility for errors, inaccuracies or omissions in these materials. They do not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials. FXCM and its affiliates shall not be liable for any special, indirect, incidental, or consequential damages, including without limitation losses, lost revenues, or lost profits that may result from these materials. This email is not a solicitation to buy or sell currency. All information contained in this e-mail is strictly confidential and is only intended for use by the recipient. All e-mail sent to or from this address will be received by the FXCM corporate e-mail system and is subject to archival and review by someone other than the recipient.