Unbiased Forex Broker Experts

FXOpen.com (FxEgypt) Review Visit site

Updated: Oct 24, 2016
2.921 · 201 REVIEWS
Is this your company?

July 2012 Update:  FXOpen.com is now used exclusively for the New Zealand branch of FXOpen.

The Australian branch is at FXOpenAus.com

The UK branch is at FXOpen.co.uk

Also known as:
fxmalay.com, fxislamic.com, fxind.com, fxfrench.com, philippinesforex.com, fxorient.com, forexarabian.com, forex-leader.com, payufx.com

FX Open is an online forex broker. FXOpen offers the MetaTrader 4 top currency trading platform. Fxopen.com offers over 20 of the most traded currency pairs for your personal investment and trading options.

FXOpen.com (FxEgypt)

Court cases

File a case

  • Open0
  • Resolved0
  • Not guilty0
  • Guilty1
Case IDFiledCase nameVerdict
2012-0562012-06-27Kovacks Norbert vs. FxOpen.comguilty

Live discussion

Join live discussion of FXOpen.com (FxEgypt) on our forum

Go to forums


Your company video here? Contact ad sales

2.921 · 201 REVIEWS
Forex Peace Army

Let other traders know if this service is worth checking or should be avoided.

Your feedback matters!

banten, Indonesia
Oct 12, 2016

hii traders....
I'm Wilson

I just wanna say, FXOpen is a good broker, honest, fast execution, easy deposit & easy withdrawal, very low spread
But the only bad thing is slow response...
overall NICE...

Joburg, South Africa
Oct 3, 2016
Registed user

Overcharged Commission

My ECN account 9501234 is being charged $1.57 per 0.14 Lot with deposit

over $1000 and 12 trades per week.

While initially I was charged $0.78 per 0.14 lots, that is 101% increase!!.

When I asked about this, their reply was:


Your 9501234 account's equity is below is USD 1000, that's why your commission rate has been increased twice. For more details please check https://support.fxopen.com/Knowledgebase/Article/View/209/466/commissions-and-bonuses

Should you have additional questions - please let us know.

Kind regards,

FXOpen support team

I have proof that my account equity was over $1000 when I opened the last three trades.

Reply by fxo submitted Oct 7, 2016:
Dear Sir,
According to our terms and conditions, the commission rate is recalculated once a month according to an account's equity or/and trading turnover at the end of the trading period: https://support.fxopen.com/Knowledgebase/Article/View/209/466/commissions-and-bonuses
You were charged 10 units per lot trade round-turn commission because your equity was less than USD 1000 at the end of the trading period.
We have set your commissions to 5 units of a base currency per lot traded round-turn as your equity exceeds USD 1000.
Kind regards,
canarias, Spain
Jul 16, 2016

Scam broker, slippage 1,7 pips in USD/GBP,, stop trading when using the margin, frequents changes of spreads.
FCA operate this broker?
with help of association study their bahavior.
FFXOPE UK/SCAM- USD/GBP spreads +- 3 pips, slippage 1,7 pips. broker A cero slippage spread ´- 1 pip, broker C cero slippage 0,8 spread broker D positiv slippage 0,20 spread 0,7.
theft, scam, misleading advertiseng and more.

Reply by fxo submitted Jul 20, 2016:
Dear pepe, As we have repeatedly explained in great detail, each broker has it`s own set of LPs thus they have different spreads. So, there`s no use in comparing spreads of brokers A, B, C, D, etc. Also in times of important data releases, LPs provide widened spreads and there`s a high risk of a slippage.
Sofia, Bulgaria
Jun 27, 2016

Market makers trading against their users, governed by an off-shore scam commission, which they are "a part of" according to their website.

Reply by fxo submitted Jul 6, 2016:
Dear Teodor, Please provide us the proof or the details that led you to a conclusion that FXOpen takes the other side of your trades. At this point your accusations are pointless and lack details and proof. In our ECN model, the counterparty to your trade is another market participant such as a bank, fund or another trader. Please note that Financial Commission that you call an off-shore scam commission is not a regulator but an Independent Dispute Resolution organization and FXOpen is a member of it together with a number of other brokers. Kind regards, FXOpen team
, Spain
Jun 4, 2016

FXOPEN UK, is bad broker, bucket shop ECN? test with small acc. afther more than 25 years en forex, brillant FCA with this broker

Reply by fxo submitted Jun 9, 2016:
Dear sir, we don`t understand the essence of your claim. Please, describe it in a more comprehensible manner. Thank you.
Riyadh, Saudi Arabia
Mar 16, 2016

It's totally scam and my story is :
After long working in EA , I success to build very strong EA that depend on pending orders , and I choose fxopen ECN account , on the first week I observe that some bending orders it changes their places and we I closed the EA opened again in it's correct place , I worked in EA and I fixed this as whatever happen the order couldn't be changed unless the EA stopped or shut , but now new scamming happened , new totally orders open and I could observing that because if I close one order manually that opened by EA , the EA will close all remain orders and when I close that wrong orders the EA didn't close his orders , so those orders open by broker , until the big problem happened and I lose the account , it's was a day of NZD news , The EA hang a order 160 pips away from the moment price moved and the broker cancelled it and by this my account destroied , I contact them and they said because of slippage they couldn't open the order , After that I try to hedge my orders manually but I lost the account .
My account : 901923
pass : IP13Mw4x
server : ecn.fxopen.com:443

Reply by fxo submitted Apr 25, 2016:
Dear Wefag, Your order was automatically cancelled, the reason is a significant slippage, that resulted from the news release. The procedure, known as Slippage Control to protect client orders from opening at a significantly worse price than specified. This is an inherent structure of ECN model. For more information please visit: https://support.fxopen.com/Knowledgebase/Article/View/230/466/slippage-control-cancelled-by-dealer Kind Regards, FXOpen Team
Noosa, Australia
Dec 26, 2015

They're actually ok.

It's just that they have untrained support staff that makes them look bad, but overall honest.

India, India
Dec 21, 2015

Well Have been trading with them for 12 months.
Honest broker- don't cheat
Platform performance- Less slippage
Spread- Avg. among low spread providers

Pathetic customer support
Bad IT infrastructure on web portal coupled with terrible customer support. I am being charged 11$ per RTL for past few days and I am not able to communicate the issue so far to the,.

Singapore, Singapore
Oct 26, 2015

To: FXopen Manager, Bangkok, Thailand....don't you have a name ?.... Btw, you dont need to wait for my statement, i have internet banking and have proof that it has already been transacted...further more i have clarify with my bank and confirmed...screw your payment processor...

You support is too slow on the escalation....and on top of that...worst support ever with bad attitude...

launch investigation with your payment processor ? lol...more like holding my money so that i could hit a stop out and loose the trade ehh ? funny that your payment processor does not detect this problem and even if so, they would credit it to my account but not yet until now...and...i have not receive a refund too...

Let the public be the judge...here is the screenshot of my internet banking....


2015-10-13 1Star FXopen is a total scam, when u're constantly into profit and they will put you into their "radar" list when u have a bad position trade and near to margin call....they will ensure that your top up is in pending status when the the transaction has been successfully done.

When being escalated to their support, they mentioned the transaction fail due to insufficient fund...wtf ? I have confirmed with my bank it has already gone through...after 10hrs of waiting, my margin hit 50% StopOut and loose that trade....

My bet, stay away from FXopen at all cost. You have been warned. I am going to file a chargeback for being unethical.

Bangkok, Thailand
Oct 23, 2015

Dear Zahid,

Thank you for your comment.

We have investigated the issue and as we have stated previously in our e-mail communication, FXOpen has not received your funds, hence, they were never credited to your account.
Please note that we credit client eWallet accounts only after we have actually received the funds.

The reasons for the rejected transaction was insufficient funds on your card – this is the comment that we received from the payment processor.

In order for us to further investigate this issue we kindly ask you to send us your credit/debit card statement for October 2015, where it is visible that the funds where debited from your card.
After that we would launch the investigation with our payment processor.

Thank you.

Kind regards,

Moderation Team Note: Please click "Is this your site" on this page. This will allow you to sign up as a reviews representative. You will then be able to submit comments that tie directly to individual reviews.