FreshForex.com Review

2.028 • 24 REVIEWS
Riston Capital Ltd
Updated: Feb 21, 2024
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FreshForex is an online forex broker. Fresh Forex offers the MT4 and MT5 forex trading top platforms. FreshForex.com offers over 50 forex currency pairs, cfds, stocks, indexes, gold, silver, oil, bitcoin and other cryptocurrencies for your personal investment and trading options.

June 2020-April 2023:  Multiple obviously fake and highly suspicious positive reviews submitted for FreshForex.

January-September 2015:  Multiple fake and highly suspicious positive reviews submitted for FreshForex.

Other websites of this company include RistonCapital.com, FreshForex.net, FreshForex.org, and FreshForex.ru

Broker Details

Minimum Trade Size: 0.01
Maximum Leverage: 2000:1
Minimum to Open Live: $1
Established: 2004
Address: Kingstown, Beachmont, P.O. Box 1510, Suite 305 Griffith Corporate Centre, Saint Vincent And Grenadines
Contact: INFO@FRESHFOREX.COM, +442070992124
Regional offices:
Regulators:
Prohibited countries:
Trading platforms: MT4, MT5
Mobile Trading: ✅ Yes
ECN: ✅ Yes

Trading Instruments

Currencies: (50+)
Cryptocurrencies: (5+) Bitcoin, Litecoin, Ethereum
CFD: (80+) Gold, Silver, Other Precious Metals, Stocks, Oil, Other Commodities

Trading Conditions

EAs/Robots: ✅ Yes
News Trading: ✅ Yes
Scalping: ✅ Yes

Managed Accounts & Social Trading

Deposit Methods: VISA, MasterCard, AdvCash, Bitcoin, Epay (epay.com), FasaPay, Local Bank Transfers, Maestro, Neteller, PerfectMoney, Qiwi, Skrill, WebMoney
Withdrawal Methods: VISA, MasterCard, AdvCash, Bitcoin, Epay (epay.com), FasaPay, Neteller, PerfectMoney, Qiwi, Skrill, WebMoney
* Please check broker website for more information
2.028 • 24 REVIEWS

FreshForex.com Most Helpful Customer Reviews

N
nitindelhi1991
New Delhi, India,
Nov 21, 2023,
Registered user

Service use: Live Length of use: 0-3 Months

I am having trading account numbered #1242619 with Fresh Forex which claims to be regulated by FSA in the name of Riston Capital Ltd.

I gained the profit with Order #9557119 amounting more than 800USD. When I requested them withdrawal after profit, they declined the withdrawal stating that, they have reversed my order which contained profit under provision of 4.12 of client agreement .

I asked them-“ How I violated the agreement”, they are not stating any reason.

They have also reduced my equity balance by profit amount.
F
Forex Trader 2016
chennai, India,
Aug 11, 2016,
Registered user

Freshforex removed my Profit almost 5000$

I have opened the classic account with 1:1000 leverage and deposited 700$ received 525$ bonus. My account no 360496.Yesterday I opened the sell trade 4 lot of EUR/NZD 4 minutes before of RBNZ rate decision news release and I closed the trade with 5000$ profit something. I closed the trade after 5 minutes of news release.Later today they removed those profit and delete the order history. Before opened the account, they told me "News trading and scalping trading is allowed". But now removed those profit.Please help me to get my profit amount.
M
Mr. Fan
Singapore, Singapore,
Apr 15, 2016,
Guest

Hi, I am 'shopping' a scalping account so I tried freshforex to see the actual spreads on live account. Loaded my live account with a bit of money and traded abit. So after a few days, I decided to close the account and tried to withdraw but it was rejected. Please read the conversation below:


Chat history from 15.04.2016
Mr. Fan (15.04.2016 17:10): hi
Александр (15.04.2016 17:10): How can I help you?
Mr. Fan (15.04.2016 17:11): Error Your free funds are not enough to conduct an operation. Probably, you have not accounted for withdrawal commission. You can check its amount to the right from "Create an application" button. If you have any questions, our manager will be glad to answer. I withdraw 138.50 and commission is 1.38 total is 139.88 which is the amount in my account. please assist.
Mr. Fan (15.04.2016 17:11): i want to withdraw all amount from my account. please help me to do this
Александр (15.04.2016 17:14): Thank you for contact. You can make request again. Your request will be proccesed on Monday.
Mr. Fan (15.04.2016 17:15): ok, i will do it now.
Mr. Fan (15.04.2016 17:16): Application successfully added After your application is processed, you will receive a notification on the e-mail you specified at registration.
Mr. Fan (15.04.2016 17:17): please check if you get it.
Александр (15.04.2016 17:17): Yes, we got it.
Mr. Fan (15.04.2016 17:17): can I know why it will be processed on monday? can you do it now?
Александр (15.04.2016 17:17): It will be processed on Monday
Mr. Fan (15.04.2016 17:18): ok, no reason is given. i take note of that.
Александр (15.04.2016 17:20): Your previous request was rejected by pay system. All requests are being processed in working hours of the Company from 6:00 to 17:00 pm Moscow time.
Mr. Fan (15.04.2016 17:21): ok. thank you.

-end-

I am not saying this broker is a scam, they need to brush up on their customer service, definitely. Anyway, I check moscow time and it is 5.26pm right now. I'll wait monday then. Lastly, if you are a freshforex representative, please check your calculation tool for withdrawal. I will say it again: Please check your withdrawal calculation tool. It is broken! I've calculated using your tool and it shows clearly that 139.88 will be deducted from my account and I clearly have that amount but when I click to process it, there is an error. Please get your computer guy to figure this out.
B
Bogdan Bolishov
, Belarus,
Jan 29, 2015,
Guest

I like to have everything right at hand. don’t like to surf the net too long and spend much time on that. so I’ve became a subscriber of forexpress digest (or smth like that) this includes analytics, new articles, news of broker. can flip through it quickly and decide what to read in details. very convenient!

Recent User Reviews of FreshForex.com

D
diablowx
France, France,
Dec 17, 2023,
Registered user

Removed my winnings

Service use: Live Length of use: 0-3 Months
When I made profit they removes my winnings 400$ of profit gone away with false claims and proofs.
Stay away from them
Y
Yuri Congia
Sardinia, Italy,
Mar 16, 2022,
Registered user

Scammers and thieves

Service use: Live Length of use: 0-3 Months
After a few days of trading and a profit of around $ 3750, I received an email from them informing me that they would cancel all trading operations, attributing the problem to the liquidity provider's coverage.
I would like to point out that I traded NAS100 and the price levels were perfectly in line with the market prices outside the broker.
I asked for an explanation in the online chat until they replied that the decision was final and to write to my manager and the finance department.
I wrote as indicated to them but no answer has ever arrived, I also asked to have the details of the liquidity provider in which it is clear that there were actually problems, I think a more than legitimate question since I was literally robbed by this broker.
To date, no response and no re-credit of the money taken from my account.
I have also been suspended from trading accounts and banned from using almost all of the types of accounts they provide.

I will try to move with the authorities in charge and through lawyers to get back the money and damages inherent in this situation.

It is unthinkable that these scammers always get away with pocketing the money of honest people.
1 trader has found this review helpful
R
Ranasin
Colombo, Sri Lanka,
Sep 2, 2021,
Registered user

Very good broker with fast withdrawal.

Service use: Live Length of use: over 1 Year
Actually I am trading with this broker more than three years now. Even I have learned with them. I really like to mention here about there good facts.

1. Fast withdrawal. (Same day or most probably next day you get your payment).
2. True high leverage. (Free margin and margin level very good).
3. Fast execution.
4. Can even deposit 1 US dollar.
5. There has lot of payment options.
6. Very good support team.
7. Very good financial department.

The most important thing is once you earn profit get able to withdraw. Otherwise its not use it. Therefore I can surely recommended them. Since I got payment from them serval times. Even here I have attached my last payment proof screen shot. Finally I want to say I am trading with them more than three years now so far I had no any problem with them.

My payment -
https://i.postimg.cc/5tBzgz39/Fresh-forex-payment-proof.png
A
A.Kayani
Not to Mention, Pakistan,
Jul 9, 2021,
Registered user

They fool people with demo account by calling it credit bonus

Service use: Other Length of use: 0-3 Months
Hi, All. I am A. Kayani. I came here to tell you all, how they fool the people regarding bonus.

So it was the day. I decided to test them. Signed in got fake $2021 bonus actually it was demo account. I traded and lost approx $1200. I was not serious at that time. Trapper are always very sharp. They emailed me and encouraged me. I appreciate Thier sympathy. It waa the first day. Thier mail made me think to bring them at Thier door. I started trading again seriously with balance $800. In next three or 4 days I earned $6500/-. They were wiselly send me another mail that I running out of time so I have to do the verification process to get my earned profit. I knew they what they will start. I uploaded my docs. I have online bank accounts internet wallets, payment API systems like stripe. Money services accounts. When I registered all above said companies I used the se documents. I only have one copy whenever any company asks for the verification I send the same saved docs. Never ever these Doc's were rejected. Even PayPal the giant didn't rejected my saved docs but freshforex is best of all. They told me how much corners I should have on my passport. Three times I send the docs. 6 files I uploaded. Every time they made an objection and rejected and asked me to send again and again.at last I send them fresh multiple copies of docs. They said send them the residents proof. I have already submitted my bank statement. One year till that day. They said it is expired.

Forgot to tell you all. Several times I talked to their agents live. Very efficiently they made and excuse passed that day. Next day started again same Tom and Jerry cartoon. Jerry running now Tom running.well I xomplomy task. 7 days passed. They reset my account to 0 balance.

Ok that's fine. I said them good bye. The same day when they reaet my account. They sent me an email that my verification is completed so now I can deposit money and I can get 100 with 100 bonus. Keep in mind I didn't send anything new. All Doc's were rejected already. All of sudden they accepted the same docs and approved me.

This is what happened to me. Each and every word is true to the best of my knowledge.

I told you about credit bonus offer. I never dealt with them for deposit withdrawal or for normal account so I have no opinion about them. Credit bonus. I have gone through what I told you exact. Have great time all. Happy Trading.

If I am wrong. I challenge them. Give the bonus to me again but first they do the process of verification then what I earn I will pay equal. I will follow the same trade quantity total profit/5 = lots.

If they are real giveeine and take it what is theirs.

Thanks and best regards.
1 trader has found this review helpful
M
MZWP1290
CAPETOWN, South Africa,
Jan 23, 2020,
Registered user

FALSE 1:2000 LEVERAGE CLAIM

Service use: Live Length of use: 0-3 Months
THIS BROKER SAYS IT OFFERS 1:2000 LEVERAGE AND 100% DEPOSIT BONUS BUT IN ACTUAL FACT THEY REDUCE THE LEVERAGE TO 1:200 AND IMMEDIATELY WHEN YOU OPEN A TRADE IN NEWS SPIKE TRADING THEY TAKE AWAY THEIR BONUS AND BLOW YOUR ACCOUNT. THEY ARE A SCAM AND STAY FROM THEM.
MY MT5 LOG IN IS 1025709
1 trader has found this review helpful