We do not have any experience with this broker. If you have used them, please kindly submit your review above.
Alexander Chadwick, London , United Kingdom
Rating:
No Rating
Date of Post:
2012-05-16
Review:
Hi Chublet,
Thank you for your post.
“Trade Context Busy” is a User Error Message generated because MetaTrader has been given an additional instruction before it has completed an earlier task. Usually this is because of multiple mouse clicks (or a hyperactive EA). Restarting MetaTrader usually clears it.
We do not accept email instructions to close a trade. However, if you are experiencing difficulty and need to close a trade urgently please telephone our dealers on 0207 426 2950 who will assist you.
Again, should you or anyone else have any particular concerns that you would like to discuss, please email us at support@alpari.co.uk . We're here to help.
Alex
Chublet, London, United Kingdom
Rating:
Date of Post:
2012-05-16
Review:
Hi Alex,
Well, it is hard to believe what you said. Today, I put order @ 12:01pm, (BST 10:01). I wanted to modified the stop loss order, however, I could not do it because the message kept saying "Trade context is busy." What time is it now? it is BST10:12. 12 MINUTES!! and still I cannot move my stop loss. It is more like a suicide to place the order with Alpari UK. Other platform at the same time? No problems.
2012-05-08 2Star Like other people's review, the platform often refreezes and disconnects a lot. Every time I contact customer service, they blame my domestic internet connection. Uhnnn. it is funny because most of the time, other brokers' platforms are connected but only Alpari UK platform is disconnected.
When the market is volatile, I cannot open or close the position and the message pops out saying, " too busy", however, again, I have no problems to trade during volatile market with other brokers.
I am going to close the account soon.
Alexander Chadwick, London , United Kingdom
Rating:
No Rating
Date of Post:
2012-05-11
Review:
Hi Chublet,
Thank you for your post.
Let’s clarify this with the help of an example. Say a client is complaining about platform freezes and disconnections. He gives us an account number and we pull the logs. We find that we received his order at let's say, 9:01:11 and sent the execution back at 9:01:12, so less than a second. He claims it took two minutes and his platform was frozen in-between. Now, his logs showed that the order was placed by him (manually) at 8:59:50. So, yes, assuming all timestamps are correct, that looks like 2 minutes, but we can clearly see that from the time it was received on our end until the time of execution it was barely only a second, hardly a bad time.
It’s pretty clear that latencies will more often than not be based on your internet connection. You can test your latency by pinging the Alpari trading servers or just ping alpari.co.uk. If your latency is high (higher ms numbers), then it is your internet connection that has clearly caused your platform to freeze or at times disconnect.
We want to help. Please allow us do so by providing the appropriate information to support@alpari.co.uk so that we can troubleshoot and address your concerns.
Alex
Alexander Chadwick, London , United Kingdom
Rating:
No Rating
Date of Post:
2012-05-01
Review:
Hi John,
You are entitled to your opinions though there is no need for baseless accusations.
We do not close/lag any positions nor do we turn on Expert Advisors. EAs are always run locally on the client terminal and absolutely no one other than you has the power to turn it on or off.
If you have any ‘real’ issues, please do feel free to contact us with the relevant details at support@alpari.co.uk
Cheers
Alex
John, Lancs, United Kingdom
Rating:
Date of Post:
2012-04-30
Review:
Deffinitely scammers. They close winning positions, lag at closing bad ones, slippage randomly turning on EA (yes they do that)...you name it they do it. Very, very bad. Stay away.
If your internet connection is bad, your platform will obviously not be able to place/close trades. If you continue to believe that trades were incorrectly closed, please send an email to support@alpari.co.uk with your acount number and the relevant tickets. We shall be happy to investigate.
Thanks and regards,
Alex
hussain, leeds, United Kingdom
Rating:
Date of Post:
2012-04-23
Review:
This was my broker for over a year, you name it, any tricks or scams this broker ALPARI - did them all, market manipulation, platform freezing, requoting, slippages, you contact customer service, they deny the whole thing and blame you for your internet connection. Basically this is 100% a bucket shop. - YOU have benn WARNED - stay away from these jokers
THE SPECULATOR, toronto, Canada
Rating:
No Rating
Date of Post:
2012-02-28
Review:
I would like to thank LanunFX, Kuala Lumpur, Malaysia,for providing this SUPERB tip to us.I just started today practicing with the Alpari's Classic MT4 demo for CFD indices and will do so for 1mth with 600$ balance.I was about to change broker after all the LEGITIMATE negative reviews that i have red on the net about Alpari over the past 3hrs of research.I have search long and hard for 6mths before settling on them and there isn't much out there.I am less anxious now after reading your excellent review pointing to the fact that the re-quote problem is a technical one and rather than a cheat,witch can be rectified using your sagacious and clever technical tips!
Re-quotes are a scummy fraud that as allow many so-called legitimate brokers to rip-off many of us.
I WISH YOU NOTHING BUT SUCCESS!
kasim ijelu, London, United Kingdom
Rating:
Date of Post:
2012-01-19
Review:
I've been with Alpari.co.uk for about 3yrs they were my 1st broker and only broker as I grew and learned.
1stly: Yes you do get re- quotes when the Market is volatile
2ndly: I do think there spreads can be eye-blinkingly high from time to time. But as a swing trader I see this as the cost of doing business.
3rdly: Withdrawal times is very good
4th: There research section is excellent
5th There No fear that they will rip you off and run off with your money so you can relax
Sometimes I feel that they are trading against me. However that just encourages me and means that I’ve got to be a better and smarter trader. Still sometimes I don’t feel like they are helping me to win or being completely neutral but this is usually the case when I not following my rules.
Still unlike the reviews I’ve read about brokers (ATC Wow!!) so overall until I try another broker I’ll give them a 3
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Disclaimer and Risk Warning. Please read.
Risk Warning. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.
Disclaimer All information posted on this website is of our opinion and the opinion of our visitors, and may not reflect the truth. Please use your own good judgment and seek advice from a qualified consultant, before believing and accepting any information posted on this website. We also reserve the right to remove, edit, move or close any post for any reason.
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