FalcoFX.com Review

I've been with FalcoFx for over a year. For the last several months, I have been unable to contact them either by phone(the phone is disconnected) or email. My live account is still active, but I can no longer run a demo account. They are still upgrading the MT4 versions and the news feeds still work. I really don't know what to think. My best guess is that they had a recent staff change and are trying to reorganize. If anyone knows more I would appreciate any information. They were very responsive and helpful at first. They even let me denominate my funds in CHF.