Advertisements Review

Overall Rating: (1.905)
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Total Reviews: 95
Last Updated: 2015-03-02
Special Notes:

Other websites of this company: IGFOREX.COM


2011-05-15 NOTE:  The FPA has heard from a couple of sources that IG is ceasing its operations in the USA.

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Peter, Adelaide, Australia

Date of Post:2013-02-17
Review: I have used IG Markets "on and off" for about 7 years now (since 2005). I have never had any problems with either their platform or execution of trades. I have lost money in the past but that has been entirely the result of my own trading decisions, not the broker. I only trade CFDs on shares with them these days but have done forex in the past.

The only criticism I can think of, is that if you set a "limit order to open with them" because you can't be there when the stock market opens - and the market opens significantly away from your limit price, they will still take your trade at the limit price you asked, which means they must widen the spread for the purpose of making a sale.

Apart from that, my dealings with them have been completely pain free and efficient and according to what I would expect. From my perspective, it seems like there are a lot of whingers on here, who may be blaming the broker for products they do not understand.

SANDY, SYDNEY, Australia

Date of Post:2013-02-06
Review: Have been using this broker for last few years. Excellent platform especially i love the advanced charting... they are continuously trying to improve the platform and take the feedback seriously. So far had no problems getting the money out from the account. I've done day trading on the platform with no problems. Very occasional glitches are noticed but 99.99% times no problems. The glitches are not costly (things like order could not be filled as price changed within seconds etc). Wouldn't go to other broker now (unless IG does something silly!)... Cheers

Steve C, Sydney, Australia

Date of Post:2013-02-03
Review: I have used IG Markets from 2006 to 2011. They are alleged professional scam in my opinion. They will cheat you because they have powers that even a casino does not have. I have traded share's and forex with IG Markets. There puredeal online platform is a legal scam. They will refuse your trades if you are to profitable. Or leverage up to much so they can wipe you out. One important thing that I must tell you all is that when they do margin calls they will use market quotes and not the last traded price so beware on the volatile days because if there are no quotes kiss your cfd good bye and all your money!.They know every legal loop hole in Australia. Americians call these companies "Bucketshops" and I agree!. Also the last review is wrong mastercard fees are 1.5%. And transfer take overnight. Please listen to me and read there product disclosure statement. most important of all do not trade with IG Markets because 90% of all CFD traders loss money it is a fact!. I wish all good luck.

Cuong Vu, Sydney, Australia

Date of Post:2013-01-19
Review: I have been using IG for a couple of years...and have had no problems. Instant deposit without credit card fees through mastercard. I have made plenty of standard withdrawals, before 2pm appear in my bank account 6pm or 10pm same day. No fees

The issues by traders i have read on this thread are the common mistakes for beginners....

I would rate them as OK. Because there is room for improvement and for now i am still making a profit

New Trader from Sydney, Australia, Australia

Date of Post:2012-12-16
Review: I used the demo account and over the weekend, my trade went backwards for no reason. Markets were all closed and I lost TOP $$$. I am not risking my money on this platform as I am concern, to a degree that I think they have designed their system to get money off you in a sneaky way.

hayden lyon, perth, Australia

Date of Post:2012-08-15
Review: Unethical behavior spottered had a euro long position closed yesterday at my SL which the market and even there platform never reached as I was watching it closely . the market surged up a coupple of pips they then closed my large positon this was during a slow period in the market and market responded acordingly by dropping then rallied up about 15 pip

Rupert, Wellington, New Zealand

Date of Post:2012-02-14
Review: I have used IG Markets for over 5 years. I've lost money and i've made money but when I need my money back, they always pay within 2 days (which is great considering they're not even based in NZ). Can't imagine why the rating is so low for this company, it is fantastic and their iPad app is getting better by the week.

Rich, Sydney, Australia

Date of Post:2012-01-20
Review: Ok, I know IG is not really a dedicated FX broker but I feel that this is worth hearing!

I trade a variety of products using IG, and mid-late last year (2011), I opened a separate just for binary options on indices and FX. I was able to turn 500 into 3,500 in a bit over a month, then that's when the trouble began.

My connection with IG (and only with IG) would mysteriously slow down to the point that my order would take 5-15sec to get through. And if you have traded 5min binary, the intra-second volatility is huge close to expiry, and on 90% of my trades I would either have to give up 2/3 of my potential profits or miss the trade completely.

I despite the drama, I still managed to craw my way up to 4k, and that also meant they have more tricks up their sleeves.

Their platform would show me that my trades are in profit and won while settling the options as though I have lost. And their customer service were no help either.

After a couple of such incidents, I actually started to take screen shots as well as internet speed and made formal complaint to the Ombudsman services.

IG then finally agreed to refund their losses but not after permanently suspending my account because they believe do not have sufficient knowledge of how their services worked!!!

Like many retail brokers, unless you are a RETAIL with money to donate, DO NOT USE IGMARKETS!!!!!!!!!!!

Colin Hayden Lyon, Perth WA, Australia

Date of Post:2011-12-08
Review: Just an add onto my last review , I have now noticed that the quote pages freeze whenever there is a large change in direction Ie they are stopping scalpers and or locking you the trader into your postion so you cant make the right discions They muat have learnt that trick from pepperstone

2011-12-03 2Star The Good .8 of a pip spreeds on Euro/Usd

The Bad Glitchy interface which sometimes doesnt accept order ! or one time opened order and the PL colume read something like 24,000,000 so I closed position but no 24,000,000 only a loss of $160

Also the other day with the release of the non farm I had a TP set at 134.48 from memory anyway the price spikes straight up and though that level now showing a profit of $3000 odd but postion still open I try hitting the close buttion says I cant as another transaction already in the works , ok so when about 2-3 mins later it did close they gave me only my TP level($800) NOT the current market value so I wrote them to see what the go was heres there respoce .

Dear Mr. Lyon

Thank you for your email. We are happy to pass on any positive slippage that we may receive, however in a market such as FX it is very rare to receive positive slippage and therefore very rare that we would be able to pass it on to a client.
I apologise for the delay in closing your position from when the limit had been reached however because of the volume of stops and limits we had triggered due to the spike, it can take 1 or 2 minutes to close such a position.

If you have any further queries please do not hesitate to contact us. Alternatively, please visit our Help and Support section where you can search for frequently asked queries.

I reply So You agree agree that my position took 2 mins to close so why have you not paid me the rate at the time of the close ? . That position was worth at the time you closed it $2700-3000 odd dollars so you roughly owe me $2000 ?

they reply lol

Dear Mr. Lyon

Thank you for your reply. The time of when your position is closed is not relevant to the level you are closed at in a situation such as this. You had placed a limit on your position which was triggered and the position was closed at your requested level. Had the market gone against you after your limit was reached you would obviously not expect us to close you at a worse level.

I have reconfirmed with the FX that we will only pass on positive slippage to a client if we ourselves receive it from the market, as we did not receive positive slippage yesterday we therefore did not pass it on to our clients and nor will we be crediting your account with extra profit.

If you have any further queries please do not hesitate to contact us. Alternatively, please visit our Help and Support section where you can search for frequently asked queries.

SO dont expect positive slippage

Eric, Brussels, Belgium

Rating: No Rating
Date of Post:2011-11-26
Review: I have an account since 5 months or so with
since this morning the website is down, (UK site also!!) phone unanswered....
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