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all emails to FPA members are sent through AWeber Communications, Inc. with world stringent Zero Spam Tolerance
policy. One click unsubscribe option is included in every email.
Complaint Preparation - Please Follow This Checklist When Filing the Complaint.
Before Submission:
1. Have you tried to contact the company about the issue at least 3 times over a period of at least 5 days? Why? Many companies would gladly resolve your problem if they are given a chance to do so.
2. Have you started a thread in the Scam Alerts Folder with the name of offending company in the subject line?
3. Have you visited our review database and submited the review for the company with the explanation of your case? If the company is not listed in our database, please submit it along with your review. Why? Because we want other traders to learn what happened to you and avoid being scammed.
4. Have you attained the rank of private on our forums? Why? We are happy to help you, but it's possible only when all our members INCLUDING YOU are active. If you came out of nowhere to get help and going to disappear into the blue when your case is resolved, you wouldn't be of much help to other members.
5. Did this happen within the last 6 months? We sympathize if you were scammed sometime back and just found us, but getting evidence on older issues can be virtually impossible.
If you answered positive all questions above, please gather materials that may help investigators and file your complaint
After Submission. Please visit our scam resolution ticketed system often. We won’t be able to effectively help you without your close cooperation.
If you have been scammed by a forex company, we will do everything in our power to help you get your money back.
Please login with your Forex Peace Army forum
username to file new complaint or see recovery progress.
Not a ForexPeaceArmy.com member?
Step#1 - Initial Review.
Your complaint will be reviewed by an FPA member assigned to that task. This insures that the description
really is of a scam. If so, then the Scam Ticket will go into a secured thread where you and the scam resolutions team
discuss the evidence and determine next steps to try to resolve the issue. If the evidence isn't quite enough, we will
suggest ways for you to get better evidence. If the case doesn't qualify as a SCAM, or there is no way to get solid
evidence, then the Scam Ticket will be denied. Otherwise it moves to the next step.
Step#2 - Resolution and Recovery.
Once enough evidence is gathered, your initial complaint will be added to our reviews areas
and will be marked as Pending. You will also get a publicly accessible thread where you and other FPA members may discuss
the problem. Both of these will be visible to tens of thousands FPA members and sites guests. This will provide a major
motivation for the company to quickly respond to your concerns.
At this point, we will help you create a complaint to the company that will explain what the problem is and what they can
do to help resolve it, along with links to your complaints on FPA's website. This will also contain a reasonable deadline
for action on their part. If they don't meet the deadline, then an FPA Scam Investigators try to contact the company on
your behalf.
In general, most companies should decide to come to a reasonable solution when faced with a legitimate complaint in such a
public web site combined with solid evidence. When they do, the complaint will be listed as resolved with additional notes
added by the scam resolution team about the how the issue was resolved.
Step#3 - Forex Peace Army Action.
If the company does not respond or responds in an unsatisfactory manner, then
- the company will be labeled as SCAM in our
Review section until the issue is resolved and the details of the scam investigation will be listed in our
Blacklisted Folder of the Forum;
- we will email a SCAM Warning about this company to our HUGE database of over 30,000 active forex traders;
- we may post a SCAM Warnings about this company to other major forex forums;
- depending on the circumstances, your case may also attract the attention of our "Special Forces" members who include lawyers, reporters,
and law enforcement officers;
- we will also research and help you find the information on how to file complaints with the proper regulatory bodies in your area.
For US based companies the major agencies are the NFA (National Futures Association) and FBI Internet Crimes Division.
Risk Warning. Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all
investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in
foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite.
The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you
should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign
exchange trading, and seek advice from an independent financial advisor if you have any doubts.
Disclaimer All information posted on this website is of our opinion and the opinion of our visitors, and may not
reflect the truth. Please use your own good judgment and seek advice from a qualified consultant, before believing
and accepting any information posted on this website. We also reserve the right to remove, edit, move or close
any post for any reason.
Google Ads Warning Advertisement links from Google are displayed throughout the site and do not reflect the opinion,
endorsement, or concurrence of this website or affiliated parties. Google ads contain potentially misleading and/or unbalanced
claims and information that may fail to disclose risks and other important considerations involved in speculative trading.
Spam Notice. To secure your privacy FPA mailing list is maintained and all emails to FPA members are sent through AWeber Communications, Inc. with world stringent Zero Spam Tolerance policy. One click unsubscribe option is included in every email.