ali reza
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- 17
Hello.
I Am "Ali Reza Salek" one of the clients of Gainsy.com Forex broker.
Gainsy.com has blocked my account and some other clients accounts.
I chat with their support more and more for about 1.5 months.
their Supporter strategy is:
1-
23:48:56 Administrator: Your account was blocked by security department, and they started investigation before the end of the investigation you will not able to visit your accounts.
2-our security team is considering your account status.they will answer you till the end of the week.
you never will not recieve any answer.
after 3 weeks , 1 day they send an email to me .
email date:2013.12.13
after this email they go to a huge silent.no reaction.no answer and nothing to me(or maybe other clients).
I have saved my latest account perfomance before block my account.
I attached my performance for FPA friends.
Regards
I Am "Ali Reza Salek" one of the clients of Gainsy.com Forex broker.
Gainsy.com has blocked my account and some other clients accounts.
I chat with their support more and more for about 1.5 months.
their Supporter strategy is:
1-
23:48:56 Administrator: Your account was blocked by security department, and they started investigation before the end of the investigation you will not able to visit your accounts.
2-our security team is considering your account status.they will answer you till the end of the week.
you never will not recieve any answer.
after 3 weeks , 1 day they send an email to me .
email date:2013.12.13
GAINSY Security Department <security@gainsy.com> wrote:
Dear Customer,
Your account has been blocked due to fraud . The investigation, which was connected with blocking of your account is complete. Following the investigation, the Security Department has determined that IP addresses that were used to control a group of accounts, including your account , also were used to carried out hacker attacks on trading server of our Company in order to receive illegal profit. In addition, it was determined that most of the documents which were provided for verification of accounts have been illegally obtained , without the knowledge of their holders. As a result of these activities, the Company suffered a loss of more than 100,000 dollars. Therefore, the Security Department had decided to return all deposits to holders of these accounts. With the subsequent blocking of the accounts, as well as a ban to open a new accounts in our Company. To determine the underlying causes and motives, as well as compensation of the losses of the Company , all the information has been transferred to the relevant government authorities which were pointed in the verification documents of accounts' holders.
Best Regards,
Gainsy Inc Company
=====================================
Web site: https://www.gainsy.com/
Skype: GAINSY.COM
Support Chat Online : Live Chat
after this email they go to a huge silent.no reaction.no answer and nothing to me(or maybe other clients).
I have saved my latest account perfomance before block my account.
I attached my performance for FPA friends.
Regards