Hello to every one!
I have an account number 2089104625 on SmartTradeFX.
I sent Funds Withdrawal Request on August 12, 2014 and till now I still haven't received any funds.
After sending them few mails they finally answered (on September 01, 2014) that »management cannot honor my withdrawal request due to the unacceptable nature of your trading«.They said that I abused the system by placing of very large numbers of orders in ashort time, such as multiple orders in a second which is NOT TRUE! I always enter the market with one order and then I close it part by part to collect the profit/loss and to reduce the risk. They don't won't to listen to me, when I want to proof them.
I sent many emails to support@smarttradefx.com, info@smarttradefx.com and customerservice@smarttradefx.com but I haven't recived any detailed responses.
They know I haven't done anything wrong, but they just don't want to pay me.
I have an account number 2089104625 on SmartTradeFX.
I sent Funds Withdrawal Request on August 12, 2014 and till now I still haven't received any funds.
After sending them few mails they finally answered (on September 01, 2014) that »management cannot honor my withdrawal request due to the unacceptable nature of your trading«.They said that I abused the system by placing of very large numbers of orders in ashort time, such as multiple orders in a second which is NOT TRUE! I always enter the market with one order and then I close it part by part to collect the profit/loss and to reduce the risk. They don't won't to listen to me, when I want to proof them.
I sent many emails to support@smarttradefx.com, info@smarttradefx.com and customerservice@smarttradefx.com but I haven't recived any detailed responses.
They know I haven't done anything wrong, but they just don't want to pay me.