i opened an account with this broker ..26/08/2014 funded it with 14,000$ after a while made about 3,712 profit ..
i issued a withdrawal request on 26/09/2014 ...
The money was withdrawn from my platform but from 26/09/2014 to date i have not received any money in my account ..i have tried communicating with these guys but .they take a week to respond and the respond, is
"Dear Joseph,
We will be happy to solve your case. Please send your complaints to complaints@fxumi.com
They will attend you with this issue.
Regards,
Alexa
Now i did as directed ... this is what i got from the same email .
complaints@fxumi.com
Oct 15
to me
Dear Richard,
Looks like there is a problem with the transfer. We are resending it again so please allow about 2 or 3 business day to complete the entire process.
Best regards.
up to now no response from both emails ...could guys kindly advice the phone no given no 1 picks up ...
i need Help.
i issued a withdrawal request on 26/09/2014 ...
The money was withdrawn from my platform but from 26/09/2014 to date i have not received any money in my account ..i have tried communicating with these guys but .they take a week to respond and the respond, is
"Dear Joseph,
We will be happy to solve your case. Please send your complaints to complaints@fxumi.com
They will attend you with this issue.
Regards,
Alexa
Now i did as directed ... this is what i got from the same email .
complaints@fxumi.com
Oct 15
to me
Dear Richard,
Looks like there is a problem with the transfer. We are resending it again so please allow about 2 or 3 business day to complete the entire process.
Best regards.
up to now no response from both emails ...could guys kindly advice the phone no given no 1 picks up ...
i need Help.