OptionRallySupport
OptionRally Representative
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- 96
This case as all the other cases is RESOLVED. Let me make clear here the flow of events so all the intelligent people can judge for themselves :No.
This thread does not yet qualify as resolved. There are serious issues about abuse of a trader and bizarre AML claims.
I am done wasting time waiting for you and another employee to fulfill promises. I've been waiting to hear from your CEO since August. I expect to get an email from your CEO within 48 hours.
1.Meshary deposited on several occasions the total of 5800$.
2. The account was never activated and no trades were conducted and as such - when he asked for withdrawal - the necessary precautions were taken to protect the same Mashary by asking to complete the documentation - or to shorter the process as he wanted the money ASAP - to conduct few trades to activate his account so it would move into the territory where the withdrawals could be conducted automatically and rapidly.
3. Presented with two scenarios where it was clearly explained that no matter of trade results - he will get his full money back and if the trades won - he would get his money plus the winning - Meshary CHOSE the short way of trading and getting his money back - which was done.
4. He first received 5400$ and later 400$ that were involved in trades. By his own choice as to quicker way without the hassle of sending additional documents.
5. I personally and OptionRally as a company did everything top comply with Meshary's request not saving the explanations for every step done. But because at some stage AML was mentioned as one of the reasons that in order to comply with the regulations the additional documentation will be required - that AML word was turned into a sharp knife against OptionRally without really understanding the implications of such conduct which made OptionRally look bad. On toip of that the demand to speak to OR CEO is out of any context. I amy also not like the way you treat this case and the terms you use but I am not asking to speak with FPA CEO for that. Come on. Get real. This case is clearly a resolved case as the issue raised was resolved and if you are interested to discuss other issues - you should open a new thread. I am only repeating what you say all the time. With all due respect. And - you can not attack OptionRally and present us in a bad light and expect for me to stay idle.