I downloaded the author's robot.
I opened an account with the author's preferred broker, FXPro with $492. After it not opening up trades, he helped me realize the standard settings are optimized for a micro account with FXPro. I changed the settings, and it started losing trades and I stopped it at $457 loss. So I opened a secondary MICRO account and moved the money over to the account at 6:30a GMT on 12/11/14. By 11:00p the account was down to $250.
I emailed support to ask them for help. They told me that I had the opportunity to try it out with a demo account, and they don't offer refunds. That's a very interesting thing to start a conversation with.
Here was his final response (SIC):
"Because we have purchase agreement that you agreed that is why! The settings was safe for many month. Now looks like the forex price is moving different ways. Nothing to do about it only changing the settings for better. You agreed in a term of purchase that you will find a best settin sg as you need."
(I have a complete transcript.)
In other words, he shipped his product KNOWING that the product was unsafe for the broker he recommended. He's covering his tracks by saying, "It's YOUR fault for not testing it first for free - you could have done that." This is ridiculous! You CANNOT ship a product that isn't ready to roll out of the box at least a LITTLE safe. To take out 50% in 8 hours in standard settings on the recommended broker is a product that should be removed from the market and I should get my money back.
Attached is a screenshot of today's losses. Anyone have any ideas what to do?
I opened an account with the author's preferred broker, FXPro with $492. After it not opening up trades, he helped me realize the standard settings are optimized for a micro account with FXPro. I changed the settings, and it started losing trades and I stopped it at $457 loss. So I opened a secondary MICRO account and moved the money over to the account at 6:30a GMT on 12/11/14. By 11:00p the account was down to $250.
I emailed support to ask them for help. They told me that I had the opportunity to try it out with a demo account, and they don't offer refunds. That's a very interesting thing to start a conversation with.
Here was his final response (SIC):
"Because we have purchase agreement that you agreed that is why! The settings was safe for many month. Now looks like the forex price is moving different ways. Nothing to do about it only changing the settings for better. You agreed in a term of purchase that you will find a best settin sg as you need."
(I have a complete transcript.)
In other words, he shipped his product KNOWING that the product was unsafe for the broker he recommended. He's covering his tracks by saying, "It's YOUR fault for not testing it first for free - you could have done that." This is ridiculous! You CANNOT ship a product that isn't ready to roll out of the box at least a LITTLE safe. To take out 50% in 8 hours in standard settings on the recommended broker is a product that should be removed from the market and I should get my money back.
Attached is a screenshot of today's losses. Anyone have any ideas what to do?
