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Problem CommexFX

I am having an issue with a company

ITFRX

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4
Hi,

I had an account at CommexFX. I submitted a complain to Cysec that I can not withdraw my fund on August. Today I have received a reply that CySEC does not have restitution powers and therefore does not investigate individual complaints.

There are post here asking people to complan to Cysec but Cysec does not accept individual complains. So what a trader should to in order to receive his fund?

Does not Cysec suppose to guarantee investor's funds and compensate them in case of a known scam like CommexFx?

What should I do now regarding my fund at CommexFX?

Thanks,
Al
 
Hi,

I had an account at CommexFX. I submitted a complain to Cysec that I can not withdraw my fund on August. Today I have received a reply that CySEC does not have restitution powers and therefore does not investigate individual complaints.

There are post here asking people to complan to Cysec but Cysec does not accept individual complains. So what a trader should to in order to receive his fund?

Does not Cysec suppose to guarantee investor's funds and compensate them in case of a known scam like CommexFx?

What should I do now regarding my fund at CommexFX?

Thanks,
Al

Follow the steps here

http://www.cysec.gov.cy/en-GB/complaints/how-to-complain/
 
Cysec can do bad things to bad brokers. Money return is the province of the Cyprus Financial Ombudsman.
 
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