Discuss Skrill.com (Was MoneyBookers.com)

[katmall689]

30 June 2016
Thank you for your reply. Yes I have emailed to FCA the regulatory body in UK to look into my matter with Skrill.com
I had paid for the Skrill mastercard including shipment charges to Singapore but I was not able to use it at the very beginning when I first received it. Now I want all the charges I paid for this card to be refunded back to me. Despite my several emails daily they refused to give me any reasons at all - why I am not able to use Skrill mastercard in Singapore and other countries. That is why I decided to close my account.

6 July 2016
FCA reply is not much of a help because FCA has to remain impartial and will not
look into individual problem. FCA had notified me that I can complain to them if Skrill does not attend to my problem after 8 weeks without giving me a single reply.

 

[Pharaoh]

Include the UK FOS if the 8 week deadline passes.

 

[katmall689]

6 July 2016
FCA reply is not much of a help because FCA has to remain impartial and will not
look into individual problem. FCA had notified me that I can complain to them if Skrill does not attend to my problem after 8 weeks without giving me a single reply.

14 July 2016
FCA directed me to ombudsman to make my own complaint against Skrill.
Skrill has replied on the log in to my account by removing the 2FA service so that I can log in my account but I still cannot transfer my balance to my bank in Singapore. Skrill kept silent on my second problem - not able to use my Skrill mastercard in Singapore and requesting for a refund of the cost I paid including shipping charges. Ombudsman has replied they they are investing into my problem with Skrill.

 

[smartprince2]

Here is how the scam works:
You can open Moneybookers a.k.a. Skrill in matter of seconds.

You can deposit money to Moneybookers a.k.a. Skrill from any source/broker with no problem. (so you think GOOD)

However, you can't withdraw your funds.

They will pretend that they are complying with an anti-laundering rules so they have legitimate excuse to keep asking for redundant documents over and over and over so you will never get your money.

Interestingly they do not care about any documents when you are depositing the money which is clear indication that they are SCAMMERS.

MONEY IN - NO MONEY OUT.

You should avoid any broker which is using Moneybookers a.k.a. Skrill because it is clear indication that the broker is SCAMMER too.

Yes i too faced the same with moneybookers (skrill) first they unverified my account after verification and i submitted all the documents required including my passport each and every document more than 5 times still they rejected not verified. Still they didn't verified my account and final email my account got terminated in which i have funds SKRILL are BIG SCAMMERS. Once they see funds in account they will do their best to do SCAM

 

[Maurice Dave]

they did the same to me...bloody cheaters...when they see money in your account they just band the account with lame excuses..my account was fully verified..but they just banned it.i had 270$ in that account...i am gonna file a case against them.i ask those people who have been scammed by this company contact me...we will fight against it together....mdrahatchowdhury5@gmail.com that's my mail.plz send a mail here...we will discuss legal proceedings there..

 

[cklayus]

I have good experience with them. a couple of years ago i uploaded funds and withdrew them via IBAN with no problems.
And now again uploaded funds and transferd to forex broker

 

[Joanacosta]

Hi, i was scammed exactly as the title says, i was taken out 500 Dolars.
They are asking for papers that in my country does not exists. Mexico Skrill Be warned

 

[navuho]

Let me tell you the truth about Moneybookers/Skrill. I have used them for more then 10 years as i run online store and accept payments with PayPal and Skrill just for user convenience. Now keep in mind that i have send every document for verification and such, everything was working as it should and i even had they credit card.

Couple of years ago, when they changed their name from Moneybookers to Skrill they started charging monthly fees just to have an account open, so no matter if you use it or not and the fees for incoming money, withdrawing and now they monthly and yearly fees. So basically you have 4 fees just to get any money from them... And they did not tell us this, silently they updated TOS and that's it. So one day i notice those fees, i contacted them i said, look i just keep this account for convenience, 95% of my users use PayPal anyway, i keep this for those 5%, but i won't tolerate those fees, so please close my account.

Couple of days later, i was contacted by phone from their representative, that promised me that if i keep my account active, they will cancel all my monthly and yearly fees and reduce the incoming fees. I have agreed to this and i have requested to confirm this information in an e-mail so i have it written not only via phone confirmed. So this was settled.

I did not payed attention to this account for nearly an year, just withdraw and that's it. One day however i noticed "monthly fee", so i know i should not have them, and i taken a closer look, and what did i see, for the past 2 years they have been charging me fees again!!!

I contacted them again, giving them a copy of the email that they confirmed that i will no longer have fees. However this time i noticed that speaking with them is horrible experience, they answer after two weeks at best... normally a month. So after 3 months of communication with them, and investigating, they admitted that those fees should not been charged and they "fixed" the fees, and told me the balance was restored, however this was not the case and they lied me in the face.

I spoke with my accountant and he said that the fees are shown as restored with - sign but the amount was never reflected in the balance . So i have contacted again!! And i requested my account to be closed, this followed by are you sure, here is a statement for your balance and so on, but the fact is that each e-mail took nearly a month to replay, lying to my face and so. So finally i have received an e-mail that stated that my account was closed!

2 weeks later i received my regular monthly statement , i tried to login in my supposedly deleted account, and voila i logged in without a problem. And my account status saying that the account is active!! Tried to close the account via the account options - "you can't close this account at this time, please contact skrill team".

As this post became quite long i will end it here, but i can speak a lot about them. So my advice is, never ever ever use this company for whatever reason... They are scammers for me.. And i can prove everything i said here, i keep every single e-mail, dates, statement and so on..

..and sorry for my English

 

[ericklhenares]

SKRILL is a SCAM!!!

I requested a transfer to my local bank account with reference #06640492 to the amount of $260. I confirmed with my local bank that they did not receive it yet Skrill claimed that they have sent it. It was also not reflected back to my account in Skrill. I disputed where Skrill considered my case to be resolved.

They sent me a survey and I took it where I gave negative feedback about their service. After taking the survey, they blocked me from their website where I could no longer access it. My account still has $107.30 balance there and looks like Skrill is keeping it too.

My account is in perfect order and yet they blocked me from it after scamming me with $260 claiming they transferred it when they did not. Second, they also kept my remaining $107.30 by blocking me from their website after the negative survey.

All in all, I have been scammed to the total amount of $367.30 by Skrill.

Take good care of your hard earned money, avoid Skrill at all cost. Its a scam website

 

[Osama Hussein]

Here is how the scam works:
You can open Moneybookers a.k.a. Skrill in matter of seconds.

You can deposit money to Moneybookers a.k.a. Skrill from any source/broker with no problem. (so you think GOOD)

However, you can't withdraw your funds.

They will pretend that they are complying with an anti-laundering rules so they have legitimate excuse to keep asking for redundant documents over and over and over so you will never get your money.

Interestingly they do not care about any documents when you are depositing the money which is clear indication that they are SCAMMERS.

MONEY IN - NO MONEY OUT.

You should avoid any broker which is using Moneybookers a.k.a. Skrill because it is clear indication that the broker is SCAMMER too.

I support every word I mentioned after the bitter experience of transforming a simple sum of skrill by bank transfer. More than 25 spent a day to transfer 80 euros to the National Bank of Egypt, which already transfer him twice .. refund after 15 days Discounted him transfer fees that are not and have to delete my account page recorded by and sent Khzab says that the account number by mistake .. It introduced the account again and sent the amount and transfer fees have been deducted again without any evidence to prove the accuracy of the claim .. advice you do not send money in order to be withdrawn via this website.

I support every word I mentioned after the bitter experience of transforming a simple sum of skrill by bank transfer. More than 25 spent a day to transfer 80 euros to the National Bank of Egypt, which already transfer him twice .. refund after 15 days Discounted him transfer fees that are not and have to delete my account page recorded by and sent Khzab says that the account number by mistake .. It introduced the account again and sent the amount and transfer fees have been deducted again without any evidence to prove the accuracy of the claim .. advice you do not send money in order to be withdrawn via this website.