CAPXM scammed me

mgmforex

Private, 1st Class
Messages
32
I am an institutional client and I am clearing my trades with CAPXM. I deposited big amounts of money several times since Jan. 2016. Recently, I faced many issues with their execution. The first issue is negative balance. They're supposed to stop my losses at margin call levels, but they always leave it until it goes into negative territory... It happened several times with me and my clients as well. So, I ended up paying compensations to my own clients as a result of CAPXM's malpractices. The picture below is one of many examples since I started working with them.
-1060.png


The latest issue is withdrawing money. My master account equity was 34,161 USD on 6/June/2017. I requested to withdraw all of my balance. Attached below a screenshot of my account showing my equity details. After 24 hours, I found out that my account was liquidated and they sent me an email confirming that I will receive my deposit (11,800 USD) via Neteller (same deposit method) and the rest (22,361 USD as profits) will be sent via EHK (payment solution). Attached 3 screenshots showing sequence of events with CAPXM
34161.png

Withdrawal Request.png
zero.png
cap 3.png

After I found out that my account was liquidated, I asked about my withdrawal and they said the money was sent to an employee working at Shift Forex (Shift Forex is a consultancy company and they're my service provider, they're handling my MT4 bridge with CAPXM). Attached a screenshot from my Skype conversation with Brian Philips (CAPXM Owner), It confirms that he didn't send my money, He mentions that the money is already with Shift Forex employee. I believe it's illegal to send the money thru a 3rd party. I am working with CAPXM and I should get my money from CAPXM, not Shift Forex employee.

2.png

They told me that the money was sent to my IB (Shift Forex employee). I didn't sign any IB agreement with Shift Forex or CAPXM. It's well-known that the IB can't withdraw the client's money, they're obviously lying and evading my withdrawal request by throwing it on a 3rd party (Shift Forex employee). Attached a screenshot confirming my story.

4.png


5.png


I didn't receive any money from CAPXM in my Neteller account. Attached a screenshot from my Neteller to confirm what I am saying.6.png
I have showed FPA community the true color of CAPXM and Shift Forex. They're thieves, they think they can steal my hard-earned money and my client's money. but I will never give up till I get my money back. My reputation and company's reputation have been negatively impacted as a result of CAPXM and Shift Forex reckless actions. I am ready to answer any questions about my case to FPA reps. I have contacts to those thieves (emails, Skype and website)

CAPXM website: capxm.com

Brian Philips: CAPXM Owner
email : brian@capxm.com
Skype: brianphillips.argosy
....................................................................
Shift Forex website: shiftforex.com

Ian McAfee: Shift Forex CEO
Email: ian@shiftforex.com
Skype:shiftian

....................................................................
 
Last edited by a moderator:
Sir, you made some great profits!:) but looks like there should have automatically close out cause of the -negative margin aka margin call. Maybe the funds belong to the brokerages firm aka casino.
 
I am an institutional client and I am clearing my trades with CAPXM. I deposited big amounts of money several times since Jan. 2016. Recently, I faced many issues with their execution. The first issue is negative balance. They're supposed to stop my losses at margin call levels, but they always leave it until it goes into negative territory... It happened several times with me and my clients as well. So, I ended up paying compensations to my own clients as a result of CAPXM's malpractices. The picture below is one of many examples since I started working with them.
View attachment 32480


The latest issue is withdrawing money. My master account equity was 34,161 USD on 6/June/2017. I requested to withdraw all of my balance. Attached below a screenshot of my account showing my equity details. After 24 hours, I found out that my account was liquidated and they sent me an email confirming that I will receive my deposit (11,800 USD) via Neteller (same deposit method) and the rest (22,361 USD as profits) will be sent via EHK (payment solution). Attached 3 screenshots showing sequence of events with CAPXM
View attachment 32481

View attachment 32485
View attachment 32483
View attachment 32484

After I found out that my account was liquidated, I asked about my withdrawal and they said the money was sent to an employee working at Shift Forex (Shift Forex is a consultancy company and they're my service provider, they're handling my MT4 bridge with CAPXM). Attached a screenshot from my Skype conversation with Brian Philips (CAPXM Owner), It confirms that he didn't send my money, He mentions that the money is already with Shift Forex employee. I believe it's illegal to send the money thru a 3rd party. I am working with CAPXM and I should get my money from CAPXM, not Shift Forex employee.

View attachment 32486

They told me that the money was sent to my IB (Shift Forex employee). I didn't sign any IB agreement with Shift Forex or CAPXM. It's well-known that the IB can't withdraw the client's money, they're obviously lying and evading my withdrawal request by throwing it on a 3rd party (Shift Forex employee). Attached a screenshot confirming my story.

View attachment 32487


View attachment 32488


I didn't receive any money from CAPXM in my Neteller account. Attached a screenshot from my Neteller to confirm what I am saying.View attachment 32490
I have showed FPA community the true color of CAPXM and Shift Forex. They're thieves, they think they can steal my hard-earned money and my client's money. but I will never give up till I get my money back. My reputation and company's reputation have been negatively impacted as a result of CAPXM and Shift Forex reckless actions. I am ready to answer any questions about my case to FPA reps. I have contacts to those thieves (emails, Skype and website)

CAPXM website: capxm.com

Brian Philips: CAPXM Owner
email : brian@capxm.com
Skype: brianphillips.argosy
....................................................................
Shift Forex website: shiftforex.com

Ian McAfee: Shift Forex CEO
Email: ian@shiftforex.com
Skype:shiftian

....................................................................
Two steps that you must follow

1st - Invite them to join this thread via email (Send an email to every possible address).

2nd - Invite him via Skype or any communications address you have.

If they did not come and reply here then message me I`ll suggest you more steps to get your money back.

Note: Share your account number too (Just account number) so you can have a solution soon.
 
Two steps that you must follow

1st - Invite them to join this thread via email (Send an email to every possible address).

2nd - Invite him via Skype or any communications address you have.

If they did not come and reply here then message me I`ll suggest you more steps to get your money back.

Note: Share your account number too (Just account number) so you can have a solution soon.

Hello,
thanks for your interest
i sent to all of them but as you can see no one come and reply to us
 
Hello,
thanks for your interest
i sent to all of them but as you can see no one come and reply to us
Try their Social media pages, share your story on their pages to gain attention in your case. If its not work then will give you more Suggestion.
 
1. Try to contact the company about the issue at least 3 times over a period of at least 1 week.
-We have already contacted them and they simply neglecting my message.

2. Start a thread in the Scam Alerts Folder with the name of the offending company in the subject line.
- We already started a thread https://www.forexpeacearmy.com/community/threads/capxm-scammed-me.50889/


3. Visit our Review Database and submit a 1-Star review for the company with the explanation of your case. If the company is not listed in our database, please submit it along with your review.

--I have submitted the Review as requested.


4. Did this happen within the last 9 months?
- It happened on the 6th of June 2017.


5. Make sure you have at least one file for evidence to attach to your case
. - I have posted the evidence in the thread https://www.forexpeacearmy.com/community/threads/capxm-scammed-me.50889/


If there anything missing please let me know so we can speed up the process to stop such scammers Capxm and Shift Forex and get my money back from them.



FBA.png


 
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