Good day , I'm trading with XM.com I thought it was the best broker until they scammed me I couldn't believe it ..here is the story I requested a withdrawal on 20/12/2017 after 24 hours they sent an email saying the money was processed I then checked on my account of skrill the balance was still 0.00 I e-mailed them back they said sometimes it takes 72 hours I waited and still the balance is still the same I emailed them that I didn't get my money they said I must check with Skrill I contacted Skrill but they said my account is fine if they money was transferred I would have got it ..now when I call and email XM they no longer respond to my calls here is my account number :31150474
ScamXposR
Sergeant
- Messages
- 134
Sorry to hear.
Email them everyday and draw attention to your case every way possible.
Yes, even XM is a scam company.
Pro tip: if it's not you bank, it's a scam!
Or if they aren't regulated in your country, with a know address your actually aware of. Most international e brokers are scams.
Keep the pressure of XM and also retitle this thread to include XM.com in the title to draw more attention to your issue.
Goodluck
Email them everyday and draw attention to your case every way possible.
Yes, even XM is a scam company.
Pro tip: if it's not you bank, it's a scam!
Or if they aren't regulated in your country, with a know address your actually aware of. Most international e brokers are scams.
Keep the pressure of XM and also retitle this thread to include XM.com in the title to draw more attention to your issue.
Goodluck
4evermaat
2nd Lieutenant
- Messages
- 2,705
XM (XeMarkets, Trading Point, etc) has been scamming people for quite some time now.
Invite XM.com to this thread using 2 different methods (email, live chat, FPA forum representative, etc)
If you do not get a resolution to your problem within a few days, then I suggest you file an FPA trader's court case.
BTW, how much was the amount of withdrawal?
FxMaster
Colonel
- Messages
- 12,238
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:
Invite them to join this thread via email (Send an email to every possible address).
Go to their website and invite them to here via Live Chat
You will find their email and address here https://www.xm.com/support
Also, Share your story as a review here https://www.forexpeacearmy.com/forex-reviews/7214/www.xm.com
You can also share your story on their social media pages mentioned below:
https://www.facebook.com/xmglobal
https://twitter.com/XM_COM
https://www.youtube.com/user/xmglobal
https://plus.google.com/+Xmplus
https://www.instagram.com/xmglobal/
https://www.linkedin.com/company/2930073/
FxMaster
Colonel
- Messages
- 12,238
Also, Here is the link of XM Rep https://www.forexpeacearmy.com/community/members/xm.97618/ go ahead and invite him to this thread.
$500
The Reaper of F
Sergeant
- Messages
- 198
In the past, XM had been known for its fairly/transparency dealing with their respective clients. Nowadays, it's just another scam broker operating internationally to entice new clients to deposit more.
Three red flags.
A solid broker wouldn't offer (Free trading bonus).
A solid broker would not delay its client withdrawals and will most of time making up for the mistakes made. (Such as free additional margin, VPS or perhaps a live VIP Webinar).
A solid broker will be operating with extremely strict regulators such as the FPA, ASIC, MiFiD. (If you ever see a broker operating with Cyprus... just get your bag and run as fast as possible).
Three red flags.
A solid broker wouldn't offer (Free trading bonus).
A solid broker would not delay its client withdrawals and will most of time making up for the mistakes made. (Such as free additional margin, VPS or perhaps a live VIP Webinar).
A solid broker will be operating with extremely strict regulators such as the FPA, ASIC, MiFiD. (If you ever see a broker operating with Cyprus... just get your bag and run as fast as possible).
Chris Zacharia
XM.com Representative
- Messages
- 31
Dear Matome,
It is not fair to be calling a licensed and regulated forex broker a scam and to be posting faulty information and hiding the truth. This is NOT ethical towards other traders and is totally unacceptable.
Kindly note that XM accepts no deposits from any third party. Payments can only be made from an account that has the same name as the one on your XM trading account. Any funds from a third-party account will be returned regardless of losses/profits incurred.
This applies to your case, your payment is categorized as a third party payment and as such we have returned back all your funds to the source of the original deposit in accordance with our Withdrawal Procedure policy.
Thank you
You are lying you didn't return my money Im taking legal action
