4480254 is my mt4 trading number, however, I can't find any trace of my trading activity, and as soon as the week was up all money from the $123 bonus including profits was withdrawn by FBS immediately, and shows $0 available to withdraw. It is money you simply can't keep or trade with.
Dear Sir!
First of all, thank you for contacting our customer support right away.
I see in the chat history, that our customer support manager wrote you the most common reasons why a client cannot receive the verification code.
Unfortunately, sometimes it happens due to some technical issues on provider’s side. In this case a client can request the code via voice confirmation.
To do that, you need to log into your Personal Area, press the button to Confirm phone number in the upper part of the screen, request the code again and if you still don't get an sms, you can click on "Send voice code". The page would look like this:
https://image.prntscr.com/image/0eq-kSQlSkGSBXlCZcUKZw.png
Regarding your 123$ bonus profit, we would like to remind you, that according to the rules of the bonus on the 8th day this account becomes Unlimited account, 123$ are deducted, profit is frozen. Please, kindly be noted that, according to the rules of the bonus:
Profit received on the bonus funds cannot be used in trading.
https://image.prntscr.com/image/327923f9c2d24881b015024e228b6953.png
You can see your profit here -
https://my.fbs.com/bonus/bonus123
A client may withdraw it only on the 1st day of the next month according to the lots traded.
For example, if a client gets the profit of $100, he/she will need to trade 33.34 lots to withdraw it (100/3=33.34)
In order to trade the needed amount of lots a client will have to deposit to the used-to-be-bonus account or trade on any other account that have money on it.
Here you can check the rules of the bonus -
https://my.fbs.com/bonus/bonus123
We hope that we have managed to clarify all the issues!