Hi,
I am an introducing broker and have been for over a year with mexgroup.com. Everything was going well until one day they inform me that they don't have the license or the regulations from FCA and we have to move our accounts to Mex Australia. This is when my nightmare started and I have been trying to recover my accounts and my commissions from them for over three months.
After countless hours and emails back and forth with extremely incompetent people in the company, they finally ask some clueless "account manager" to contact me and they give me some ridiculous reasons as to why they cannot honor my payments or transfer my accounts. They just saw that this was a good way to scam me out of my money and now they stopped answering my emails and calls. They sent me my IB agreement back in march 2017 but they did not stamp the copy that they sent me. However, I have access to my backoffice platform and they still claim that I don't have a valid IB agreement with them.
Is there anyone else out there that has been scammed by these con artists? is anyone aware of any process that I can take for them to be held responsible and make sure they pay me what is owed?
I am going through my lawyer at the moment and we are building a case file before we file a formal complaint with the authorities, but I was wondering if there is a faster way to hold these scammers accountable?
any information will be helpful!!!
I am an introducing broker and have been for over a year with mexgroup.com. Everything was going well until one day they inform me that they don't have the license or the regulations from FCA and we have to move our accounts to Mex Australia. This is when my nightmare started and I have been trying to recover my accounts and my commissions from them for over three months.
After countless hours and emails back and forth with extremely incompetent people in the company, they finally ask some clueless "account manager" to contact me and they give me some ridiculous reasons as to why they cannot honor my payments or transfer my accounts. They just saw that this was a good way to scam me out of my money and now they stopped answering my emails and calls. They sent me my IB agreement back in march 2017 but they did not stamp the copy that they sent me. However, I have access to my backoffice platform and they still claim that I don't have a valid IB agreement with them.
Is there anyone else out there that has been scammed by these con artists? is anyone aware of any process that I can take for them to be held responsible and make sure they pay me what is owed?
I am going through my lawyer at the moment and we are building a case file before we file a formal complaint with the authorities, but I was wondering if there is a faster way to hold these scammers accountable?
any information will be helpful!!!