• Please try to select the correct prefix when making a new thread in this folder.

    Discuss is for general discussions of a financial company or issues related to companies.

    Info is for things like "Has anyone heard of Company X?" or "Is Company X legit or not?"

    Compare is for things like "Which of these 2 (or more) companies is best?"

    Searching is for things like "Help me pick a broker" or "What's the best VPS out there for trading?"

    Problem is for reporting an issue with a company. Please don't just scream "CompanyX is a scam!" It is much more useful to say "I can't withdraw my money from Company X" or "Company Y is not honoring their refund guarantee" in the subject line.
    Keep Problem discussions civil and lay out the facts of your case. Your goal should be to get your problem resolved or reported to the regulators, not to see how many insults you can put into the thread.

    More info coming soon.

Problem AVATrade partnership issue

I am having an issue with a company
Status
Not open for further replies.
ℹ️ Info ⭐ Reviews ❓FAQ

Academy Forex

Recruit
Messages
1
Tracking id: 64214
_guEE9JvImKH6MAGwxZNqjJo-tC9Dvxe9K_WKKC97Ct_11eNWvEQqhR3fbXWcPWdEzjPAXPhZ8Dc8oaXMVWq7gGe1xrvuwAS2T01x2TaIAaQ2aveBXDrXrV0qXrXr2pWi9vqk76D
We have been Affiliates of Ava Trade for over a year and our partnership was progressing smoothly. The number of customers grew as well as the payments.

E.g. In June, 354 of our customers traded in AvaTrade.

No issues were reported, both parties were satisfied with their mutual cooperation.

But in July our payments were suspended, we tried to look into this matter and contacted AVATrade Affiliate manager Sabine Poisner. Then on August 23, 2018 we received a letter from AvaTrade which stated that due to our clients’ suspicious activities they suspend payments and may require extra information to investigate the matter.
KguXl5NRQz_SmXwkWVjwLRcSm9blX4YgcI6EwPR7WtfVbtbsLaXt-t5YKZmClNw7rU2TxUetoqDhaRJuSmn0G6N2qrgzHdFIAeaSPj0QtIz0mC9tWmfJXqcn3SJzpqGCS3qZpBJA

As a responsible and conscientious partner, we were eager to help make this situation clear, but no inquiries followed and the investigation still continues, which is strange, because both parties are losing money instead of getting profit.

To speed up the resolution of this issue we met with AVATrade representative at an expo in Lisbon. Head of AVATrade Partners Department Tzahi Elinzon told us that the investigation continued without mentioning any deadline.

We are not used to such questionable attitude from our partners and decided to dig up more information concerning problems of such kind, but could only find the following post that describes a situation similar to ours.
T0_fiAyPhcSbv4S_v8_LFTOUif1l08OUDLxoIrOgHOqSOfHJ0PyTfdMEeq8pSPbCojIhPrN6jGdbeEV2qeg_skIdjVSvU1mVlHun1NDQs3nP6q_FivaBZe0KyAjxEkR0h3C4oFkS

Link to the post: https://www.forexpeacearmy.com/comm...cam-160-000-from-affiliate.56501/#post-319677

We are concerned that this occurred at the same time as our situation. Similar cases were presented in the comments. We simply want to have the whole situation explained to us and find a proper solution.

Has anyone encountered similar problems? If yes, then could you tell how much time the investigation took?
 
Tracking id: 64214
_guEE9JvImKH6MAGwxZNqjJo-tC9Dvxe9K_WKKC97Ct_11eNWvEQqhR3fbXWcPWdEzjPAXPhZ8Dc8oaXMVWq7gGe1xrvuwAS2T01x2TaIAaQ2aveBXDrXrV0qXrXr2pWi9vqk76D
We have been Affiliates of Ava Trade for over a year and our partnership was progressing smoothly. The number of customers grew as well as the payments.

E.g. In June, 354 of our customers traded in AvaTrade.

No issues were reported, both parties were satisfied with their mutual cooperation.

But in July our payments were suspended, we tried to look into this matter and contacted AVATrade Affiliate manager Sabine Poisner. Then on August 23, 2018 we received a letter from AvaTrade which stated that due to our clients’ suspicious activities they suspend payments and may require extra information to investigate the matter.
KguXl5NRQz_SmXwkWVjwLRcSm9blX4YgcI6EwPR7WtfVbtbsLaXt-t5YKZmClNw7rU2TxUetoqDhaRJuSmn0G6N2qrgzHdFIAeaSPj0QtIz0mC9tWmfJXqcn3SJzpqGCS3qZpBJA

As a responsible and conscientious partner, we were eager to help make this situation clear, but no inquiries followed and the investigation still continues, which is strange, because both parties are losing money instead of getting profit.

To speed up the resolution of this issue we met with AVATrade representative at an expo in Lisbon. Head of AVATrade Partners Department Tzahi Elinzon told us that the investigation continued without mentioning any deadline.

We are not used to such questionable attitude from our partners and decided to dig up more information concerning problems of such kind, but could only find the following post that describes a situation similar to ours.
T0_fiAyPhcSbv4S_v8_LFTOUif1l08OUDLxoIrOgHOqSOfHJ0PyTfdMEeq8pSPbCojIhPrN6jGdbeEV2qeg_skIdjVSvU1mVlHun1NDQs3nP6q_FivaBZe0KyAjxEkR0h3C4oFkS

Link to the post: https://www.forexpeacearmy.com/comm...cam-160-000-from-affiliate.56501/#post-319677

We are concerned that this occurred at the same time as our situation. Similar cases were presented in the comments. We simply want to have the whole situation explained to us and find a proper solution.

Has anyone encountered similar problems? If yes, then could you tell how much time the investigation took?
Few steps that you must follow to draw their attention to your issue,
Follow the suggested steps below:

If you deposited your money via credit card then contact the credit card customer care asap and ask them to file a chargeback.
Go to their website and invite them to here via Live Chat
Invite them to join this thread via email (Send an email to every possible address).

You will find their email and address here http://www.avatrade.com/about-avatrade/contact-us

Also, Share your story as a review https://www.forexpeacearmy.com/forex-reviews/539/www.avatrade.com

You can also share your story on their social media pages mentioned below:

https://plus.google.com/+avatrade

https://twitter.com/AvaTrade/

https://www.youtube.com/user/AvaTradeTV

https://www.facebook.com/Avatrade
 
@Academy Forex

1) Were you able to get any of the funds owed to you?

2) Which AvaTrade entity did you sign up with (Australia, Japan, etc)?

3) What made you choose AvaTrade anyway?
 
It seems to me that recently we'd a lot of Avatrade partnership issue popping up here in FPA. It does surely feel like Avatrade had decided to cut ties with all existing IBs.
 
It seems to me that recently we'd a lot of Avatrade partnership issue popping up here in FPA. It does surely feel like Avatrade had decided to cut ties with all existing IBs.

AvaTrade has used every excuse in the book to deny withdrawals and/or affiliate commissions. I believe it is all part of their exit scam.
 
Status
Not open for further replies.
Back
Top