Discuss BlueTrading.com

[Chickbock]

So you had a call. Thats a good sign i hope

No I called them.

 

[Darshan]

Some other guy also said "Call the contact centre only to speak to some dodgy russian who could only put 5 words of English together."...
I think this is so well planned and diversified that these contact center people don't really know what is happening. They are just doing their job telling the generic story they have been adviced to say. Real masterminds might be somewhere in Russia and they have put up these fake "New trading systems" and Info on the webpage + automated mailing lists.

This is so 100% clear that no customer will get any money on this situation. Even if there is a small chance that this is a massive mistake that they can fix, they still can't pay out anything because at this state everybody would wan't to withdraw everything out when the trust is gone and panic is on. So no customer is getting any money in any of these situations. And realistically it's all planned and bye gones.

If they are able to correct and fix the account and errors, also let the withdrawal flow as it used to be. That just proves that they can be trusted even more. I feel we need to patiently wait rather than jumping into conclusions.

 

[Alibabunna]

Is there any investor with BT that actually lives in Tokyo? He could go and pay a visit to the office they claim(ed) to have there... I'm from Australia but I had thought quite a few times to just go to Tokyo just to have a look. If I lived closer that was the first thing I would have done. A scam needs to be quite sophisticated to even fake an office of about 30-40 people... If they are "actors" they need to be paid anyway... But now it might be too late

 

[mrshells]

Just received the following email

Good evening,

We are still in the process of a full audit of all trading accounts.

We can confirm your account has no equity losses past +/- 10-20% MAX.

We cannot update however any balances until our liquidity exchange OnyxCapital has finished audits they are conducting on our request.

Please rest assured you will be able to withdraw funds / restore full access by Monday. We greatly appreciate your patience.

Regards,
Svetlana

 

[cfer80]

I think we need to be patient and not panic.

If they are able to correct and fix the account and errors, also let the withdrawal flow as it used to be. That just proves that they can be trusted even more. I feel we need to patiently wait rather than jumping into conclusions.

I think you are right Darshan. There is little point to asking if we can withdraw. They have incurred losses in the past. As hard as it might be I think we do need to be patient and hope for the best.

 

[mrshells]

Yes let’s wait and see
One thing to point out is if it was a complete scam they would have just disappeared completely

 

[hitfx]

Yes let’s wait and see
One thing to point out is if it was a complete scam they would have just disappeared completely

I agree completely.
You would also not have some people saying they are negative(!) and others only down 30%.

 

[MuhammadRahman]

These guys have been around for 3 and half years, so I'm going to give them the benefit of the doubt. I put 3000 EUR specifically to see if this was legit or not.

The LONG DASH trade is worrying because when they updated their systems around 00:00 GMT on 22nd February, the trades miraculously appeared. I was online, doing some research of my own, and checked the account only 30 minutes before these DASH trades showed on their, and they weren't ever shown as having an open Long position in DASH, prior to miraculously showing the loss (23.6% drawdown on my account) in that case.

When was this trade executed? if it was done by mistake, due to system error (for example - maybe system/user entered a higher lot size than usual) but I would expect to show a profit higher than expected, as dash was rising from 13:00 GMT on the 21st Feb, all the way until 00:00 GMT 22nd Feb.

According to the charts, DASH had a 5% drop between 06:00 GMT 21st Feb, to 13:00 GMT 21st Feb. If this was when they went long, why did it take them 11-12 hours to register the loss on their system? (Could it be because they're based in Tokyo, they were closed at the time of the losses?) And if their trading desk was closed, don't they have manual traders/dealers who oversee the LOT sizes and exposure, before they finish for the day? Even if the system put on lot sized 5-10 times larger than what should be allowed on accounts, someone should have spotted that. And the stop loss on one trade should have been no more than 5%-10% of available funds.

A catalogue of errors here, but will give them the benefit of the doubt. Let's hope they can fix any "system errors" from this upgrade they did on Monday, before our accounts take more 20-30% hits. I hope this isn't another "Knight Trading error" incident.

If they can fix the error/system issue. It'll take them 2 months to recoup the losses, which isn't a big deal.

Fingers crossed.

 

[Chickbock]

These guys have been around for 3 and half years, so I'm going to give them the benefit of the doubt. I put 3000 EUR specifically to see if this was legit or not.

The LONG DASH trade is worrying because when they updated their systems around 00:00 GMT on 22nd February, the trades miraculously appeared. I was online, doing some research of my own, and checked the account only 30 minutes before these DASH trades showed on their, and they weren't ever shown as having an open Long position in DASH, prior to miraculously showing the loss (23.6% drawdown on my account) in that case.

When was this trade executed? if it was done by mistake, due to system error (for example - maybe system/user entered a higher lot size than usual) but I would expect to show a profit higher than expected, as dash was rising from 13:00 GMT on the 21st Feb, all the way until 00:00 GMT 22nd Feb.

According to the charts, DASH had a 5% drop between 06:00 GMT 21st Feb, to 13:00 GMT 21st Feb. If this was when they went long, why did it take them 11-12 hours to register the loss on their system? (Could it be because they're based in Tokyo, they were closed at the time of the losses?) And if their trading desk was closed, don't they have manual traders/dealers who oversee the LOT sizes and exposure, before they finish for the day? Even if the system put on lot sized 5-10 times larger than what should be allowed on accounts, someone should have spotted that. And the stop loss on one trade should have been no more than 5%-10% of available funds.

A catalogue of errors here, but will give them the benefit of the doubt. Let's hope they can fix any "system errors" from this upgrade they did on Monday, before our accounts take more 20-30% hits. I hope this isn't another "Knight Trading error" incident.

If they can fix the error/system issue. It'll take them 2 months to recoup the losses, which isn't a big deal.

Fingers crossed.

It would take them longer than 2 months to recoup the loss on my account is 60+%

 

[MuhammadRahman]

It would take them longer than 2 months to recoup the loss on my account is 60+%

Ask them why some accounts have less losses compared to others? I thought they were supposed to mirror trades on everyone's account, so everyone shared the same/similar profits and losses. (allowing for slippage/average prices)