Complaint by a multi - IC MARKETS

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thanks for your advise, i will also try to make regular withdrawals from brokers in future, just to be sure that their service has not deteriorated overtime
You are most welcome and let us know if we can help you with anything else :)
 
hello, someone introduced a recovery firm to me on here and they seem really legit. they have been really helping with me understanding all these. if interested, can keep you posted.

@carsonj, again please open your own scam alert thread and submit evidence there. You can also add details of the recovery firm firm you are using, if any. But please create your own scam alert thread. Thanks.
 
i'm really surprised to read all this, IC Markets was/is still relatively highly reviewed, regulated, etc.
Good luck!

to be honest, i have not experienced any major issues with IC markets past 3 months
maybe it is because my account is relatively new and also the fund size is small
i have read usually traders tend to experience more problems when :
1. fund size is larger
2. the traders have become PROFITABLE consistently......this tend to be one of the main reasons to start seeing problem from a broker once you become very profitable......it's a bit like casino, imagine if you keep winning large sums every day from the same casino.....what do you think is going to happen next ?
 
If a broker has to target traders with large amounts by deliberately tweaking the trading servers
No one is safe. Forex is not profitable as it seems. This is unethical!
 
ciao ragazzi, vi allego una copia della risposta dell'afca
 

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One person's posts have been removed from this thread. Some direct replies to that person were also removed.

I hope that discussions of this issue can proceed more smoothly now.
 
Ciao Vanessa,

AFCA has recently published your case (543442) and have reviewed it. I am surprised with their explanations. Seriously, they state that you were unable to close your positions, because it was a non-trading day, Sunday. Did AFCA take into account, that Australia is ahead of Europe. So, when it was still 17th of June in Europe (late Sunday evening), is was the morning of the 18th of June on the East coast of Australia. When the FX market opened it was 23:00:00 Sunday June 17, 2018 in Rome and 07:00:00 Monday June 18, 2018 in Sydney. And can see that, they tried to blame technical errors on your side of the transaction.

Have you tried to get ASIC involved? I assume you will not let IC Markets run away with your money?
 
Ciao Vanessa,

AFCA has recently published your case (543442) and have reviewed it. I am surprised with their explanations. Seriously, they state that you were unable to close your positions, because it was a non-trading day, Sunday. Did AFCA take into account, that Australia is ahead of Europe. So, when it was still 17th of June in Europe (late Sunday evening), is was the morning of the 18th of June on the East coast of Australia. When the FX market opened it was 23:00:00 Sunday June 17, 2018 in Rome and 07:00:00 Monday June 18, 2018 in Sydney. And can see that, they tried to blame technical errors on your side of the transaction.

Have you tried to get ASIC involved? I assume you will not let IC Markets run away with your money?

The ASIC will just tell you thanks for complaining; they will keep your suggestions in mind. They are already proposing industry-wide changes. See the ASIC press release; I encourage all to submit comments.

AFCA is where more "immediate" and enforceable action can be taken for a wrongdoing.

As I said earlier, the best way is to video record the trading sessions (bandicam, thundershare, BSR screen recorder, et al) so that you can capture the entire sequence of offense(s). What a shame though that AFCA wouldn't even look at most of the claim because it was over $500k AUD which is an automatic dis-qualifier. Note to self: withdraw profits before the transaction >= $500k AUD.
 
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