OctaFX Rep
Octa Representative
- Messages
- 242
Buy limit / pending orders were placed on friday not on monday. means on monday pending orders were already present on mt4 server. When orders are present on mt4 server, trades are opened by mt4 server directly (no need for mt4 terminal to send request).
Here how mt4 terminal sends request at a time when trading is closed, as requests are cancelled if trading is closed.
on monday at 00.05 when market opened spread was 3.8 pips not 19 pips.
I have already provided enough evidence that trades were opened on wrong price and also trades were opened at time when trading closed.
Dear hmk20009,
Information that you’re referring to as a server command is presented only in Account History. At the same time the open time you’re referring to from the Log File, is a reflection of the command on the platform. Log file contains all activities and commands that were made within the trading platform only. If you wish to check any data relating to execution on the server you should check the Trade Tab for open orders and Account History for closed orders. These log files are linked to a particular platform that you’re using, if you’d remove it you would not be able to find this information elsewhere.
Despite what you’re saying the spread was as wide as 19 pips upon market opening and since you’re unable to provide any proof we cannot consider it as ground for investigation, as such spread is absolutely normal at the first seconds of the marketplace opening.
Kind regards,
OctaFX Rep.