Plus500 scammers - Resolved

[4evermaat]

they blocked my account.

I don't get any response anymore from support.
@FxMaster and @4evermaat

Is there something i can do beside waiting?

Can you upload a screenshot/video copy of the email where they request the documents? And also your reply to that email?

Can you upload an account statement here showing the deposits, withdrawals, and trading activity?

Also a screenshot showing your trading account (or user account in which you login online to manage trading account is verified would be good.

I got this answer today. In section 5.1.3 it is not stated that they won't pay me out if i don't meet their due diligence requirements.
I couldn't care less about re opening my account nor trading with them. All i care about is my profit.

Again, please attach the screenshot or video of the email where they say this.

At least they did give you back your deposit amount. But we will try to get you justice for your full amount as it does not seem like they have a valid reason to invalidate profit. I'm sure if you had losing trades, all of your deposits would still be 100% valid and the losses would not be reversed.

After you upload your information, then FPA forum team will also invite the company to this thread.

...I have created an account with Plus500.com.au, they have AFSL #417727 issued by ASIC.

I thought this was enough to assure me they are trustworthy....

A very common misconception. Regulations in certain jurisdictions can promote a certain degree of transparency. But it does not guarantee a business will not have bad actors. OTC forex is not much different than going to a swap meet, farmer's market, etc. Read this article for a better understanding of how to tell the fluff from the real: https://www.forexpeacearmy.com/comm...ime-of-prime-the-keys-to-understanding.59542/

you should get into the habit of taking screenshots of relevant transactions and/or screen recording trading sessions. It only helps you.

 

[msneijder]

Can you upload a screenshot/video copy of the email where they request the documents? And also your reply to that email?

Can you upload an account statement here showing the deposits, withdrawals, and trading activity?

Also a screenshot showing your trading account (or user account in which you login online to manage trading account is verified would be good.




Again, please attach the screenshot or video of the email where they say this.

At least they did give you back your deposit amount. But we will try to get you justice for your full amount as it does not seem like they have a valid reason to invalidate profit. I'm sure if you had losing trades, all of your deposits would still be 100% valid and the losses would not be reversed.

After you upload your information, then FPA forum team will also invite the company to this thread.



A very common misconception. Regulations in certain jurisdictions can promote a certain degree of transparency. But it does not guarantee a business will not have bad actors. OTC forex is not much different than going to a swap meet, farmer's market, etc. Read this article for a better understanding of how to tell the fluff from the real: https://www.forexpeacearmy.com/comm...ime-of-prime-the-keys-to-understanding.59542/

you should get into the habit of taking screenshots of relevant transactions and/or screen recording trading sessions. It only helps you.

This are their most recent email conversation. Which is only bull**** and doesn't reply directly to me.

My account statement:

Account is verified:

 

[FPA Forums Team]

The FPA invited the Company to update this discussion on Aug 13, 2019 at 2:42 AM

 

[oscarra]

usual complications when it comes to recovering Profits, definitely not fair

maybe risk an extra 100 bugs or so, to recover some 5k Profit, getting those couple of document copy’s stamped by some accountant, notary etc….as certified authentic is no big deal, dump all by courier to their stinking au. office (max 3 days)

https://financefeeds.com/plus500-marks-80-y-y-drop-net-profit-h1-2019/

no need to see client profit become company’s profit

 

[4evermaat]

usual complications when it comes to recovering Profits, definitely not fair

maybe risk an extra 100 bugs or so, to recover some 5k Profit, getting those couple of document copy’s stamped by some accountant, notary etc….as certified authentic is no big deal, dump all by courier to their stinking au. office (max 3 days)

https://financefeeds.com/plus500-marks-80-y-y-drop-net-profit-h1-2019/

no need to see client profit become company’s profit

His account is already verified. If he had lost, would they still make the demand from him?

 

[msneijder]

Well they keep sending me the same answer over and over again even tough i make some good points.

I don't think they will respond to this thread. I lost my profit and i have to deal with it. Atleast i got my deposit back. Hope they get marked as scammers.

 

[4evermaat]

Well they keep sending me the same answer over and over again even tough i make some good points.

I don't think they will respond to this thread. I lost my profit and i have to deal with it. Atleast i got my deposit back. Hope they get marked as scammers.

The next step is complain to AFCA: https://www.afca.org.au/make-a-complaint/complain/

You have gathered your evidence here and it will make it a lot easier to complain intelligently. You should receive a positive outcome.
Or even better, if you suddenly receive a message that your remaining profit is approved.

 

[oscarra]

His account is already verified. If he had lost, would they still make the demand from him?

yes, but still consider 5.1.3 which may well involve au. gov. requirements….when it comes to exporting gains, AFCA may not be of much help, unless requested paper work is delivered

https://www.marketscreener.com/PLUS500-LTD-13705514/company/

https://www.marketscreener.com/PLUS500-LTD-13705514/

anyway, wow hot stuff (+20% on 8/13

 

[msneijder]

I got good news. They decided to approve my withdrawal and they sent the profit to my bank account. I'm waiting for it to appear on my bank account.

Keep you updated!

 

[4evermaat]

I got good news. They decided to approve my withdrawal and they sent the profit to my bank account. I'm waiting for it to appear on my bank account.

Keep you updated!

1) Can you post a screenshot of the approval email/chat?

2) What country is your bank located in?

and yes, we will wait until the money hits the bank account.

....Or even better, if you suddenly receive a message that your remaining profit is approved.

@4evermaat voted prophet of the year.

yes, but still consider 5.1.3 which may well involve au. gov. requirements….when it comes to exporting gains, AFCA may not be of much help, unless requested paper work is delivered....

If you read the email and everything presented, the company's claim for additional verification was clearly a stall tactic. And I'm glad the OP was smart enough to catch that.

If they truly needed that info, they would have asked for it earlier. They wouldn't have allowed full verification (previously), trading, deposits, withdrawals on the account unless it already satisfied regulatory requirements.

Ask yourself: If he had losing trades, would they have still requested this "additional verification"?

read my prophecy earlier.