My etoro username is - sevakyan
I registered my account on 6th of September , after I verified my mobile by sms and uploaded passport and bill copy.
On the same day I received email that my account is verified.
After I received an email again approving that my account is verified and I can make a deposit.
I made my deposit using my visa card on 20 of september, and my deposit was $235.
My first trade was with profit and my account balance reached $789.
After some days I noticed that my initial deposit was canceled and sent back to my visa card and my account trading was frozen, but I did not get any email or notification.
I asked them and they requested a selfie and visa card photos.
ok, I sent them and received an email that I failed to pass the verification and my account is blocked.
and my question was "what about my profit?' they said it can't be withdrawn frrom a blocked account.
I request my profit $554 and ask you to help with this
see the screenshots attached
thank you
I registered my account on 6th of September , after I verified my mobile by sms and uploaded passport and bill copy.
On the same day I received email that my account is verified.
After I received an email again approving that my account is verified and I can make a deposit.
I made my deposit using my visa card on 20 of september, and my deposit was $235.
My first trade was with profit and my account balance reached $789.
After some days I noticed that my initial deposit was canceled and sent back to my visa card and my account trading was frozen, but I did not get any email or notification.
I asked them and they requested a selfie and visa card photos.
ok, I sent them and received an email that I failed to pass the verification and my account is blocked.
and my question was "what about my profit?' they said it can't be withdrawn frrom a blocked account.
I request my profit $554 and ask you to help with this
see the screenshots attached
thank you