fxtrader989
Private
- Messages
- 19
Hello,
looks like HFTrading.com.au is a SCAM broker. They have serious problems with withdrawals. I'm waiting already a month for my withdrawal of 1800€ but still nothing, only excuses.
First they told me that I have to upload new bank statement, I uploaded it in the same day. After that they told me that my withdrawal request was processed
"
Thank you for providing us with the document. Please be informed, that your withdrawal request is being processed and funds will be credited to your Bank Account depending on International Bank Transfer Policy.
Best regards,
Viktor B.
Customer Support Division"
After few days I saw that the withdrawal amount was still not deducted from my mt4 account so I send another email to them and asked when my withdrawal request will be finally executed snd received this email:
"Thank you for contacting HFTrading.
Please be advised that your withdrawal request is being processed.
We kindly inform you that we are currently facing some technical issues and we are trying our best to resolve them without causing any further delay.
Thank you for your patience.
We are very sorry for any inconvenience.
Please don’t hesitate to contact us if you have any additional questions or requests.
Best regards,
Nikolai K.
Customer Support Division"
now 1 month is over and my withdrawal request is still not processed only excuses like this one
"We deeply apologize for the situation.
Our team is working hard to resolve the issue.
We appretiate your patience and doing our best to expedite the withdrawal as soon as possible.
Please don’t hesitate to contact us if you have any additional questions or requests.
Best regards,
Nikolai K.
Customer Support Division"
So I want to warn everybody about this SCAM broker!
I will also contact AFCA regarding this!
looks like HFTrading.com.au is a SCAM broker. They have serious problems with withdrawals. I'm waiting already a month for my withdrawal of 1800€ but still nothing, only excuses.
First they told me that I have to upload new bank statement, I uploaded it in the same day. After that they told me that my withdrawal request was processed
"
Thank you for providing us with the document. Please be informed, that your withdrawal request is being processed and funds will be credited to your Bank Account depending on International Bank Transfer Policy.
Best regards,
Viktor B.
Customer Support Division"
After few days I saw that the withdrawal amount was still not deducted from my mt4 account so I send another email to them and asked when my withdrawal request will be finally executed snd received this email:
"Thank you for contacting HFTrading.
Please be advised that your withdrawal request is being processed.
We kindly inform you that we are currently facing some technical issues and we are trying our best to resolve them without causing any further delay.
Thank you for your patience.
We are very sorry for any inconvenience.
Please don’t hesitate to contact us if you have any additional questions or requests.
Best regards,
Nikolai K.
Customer Support Division"
now 1 month is over and my withdrawal request is still not processed only excuses like this one
"We deeply apologize for the situation.
Our team is working hard to resolve the issue.
We appretiate your patience and doing our best to expedite the withdrawal as soon as possible.
Please don’t hesitate to contact us if you have any additional questions or requests.
Best regards,
Nikolai K.
Customer Support Division"
So I want to warn everybody about this SCAM broker!
I will also contact AFCA regarding this!