AdmiralMarkets
AdmiralMarkets.com Representative
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- 5
Hi,
30150230
It is the old issue: 2019 July 12 th.
Log files indicates hedge. But MT5 mobile does not have any option to choose hedge, which closes one position and opens opposite.
Regards
Thank you for the information.
Could you also clarify the order number, please.
Here it is.
My name fluctuate.
We apologize for this incident.
Unfortunately, this happened due to a technical error, which has been already fixed.
We sincerely respect you and your name and did not mean to offend you.
But maybe the broker could re-word the alert text differently. Just alert that the margin level is below xxx% and advise the trader to check their open positions. Not necessarily provide specific trading advice (open/close trades). @AdmiralMarkets what do you think of this?
This notice is precautionary.
Thank you for your suggestion, we will definitely consider it.
Kind regards,
Admiral Markets