traderslife
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I traded with think markets for a few months earlier this year,
to start with I was really surprised at how good there feed and execution times where, but like any fairy tail things changed once my account balance was up over 1000% growth.
I had noticed my feed slowing so I emailed support with no response then I was placing pending's and watching them get slipped in front of my eyes id see my pending order line move even with only 1 lot trades coming from such a big market maker broker with deep liquidity this sounds unusual right.
then this one day I was slipped over 15k on closing my trades, I was told by my account manger Jacob that there was excess slippage which obviously I knew.. I was told between 1 to 3 pips on close.. yet on close of one trade in particular it was 5 pips or more, this is on gu in London gap time, not some exotic pair at 5pm ny..
so lets say between 3 to 5 pips on exit I was slipped on most trades. plus I could see my pending line move as they filled my order so that's at least 3 pips on fill as well, so will be conservative and say I was slipped over 5 pips on open and close of trades, there was over 1500 lots traded before any losses so will say 1000 lots I was slipped this amount on as they didn't know to slow my feed and monitor my account for the first 500 lots.. that's 50k I was slipped.. since February I have been trying to work with think markets yet they keep playing silly games..
like not providing all call logs when requested by afca,
saying they cant provide screen shots of the back end of my trades how they where filled, execution time and slippage yet other brokers can happily provide this information
the account manager (Jacob) stated in a email 1 to 3 pips slippage.. the phone recording (Jacob) mentions excessive slippage and that they would change some things from today onwards too give less slippage and better fills.
I would of thought that was the level of service I was being provided to start with..
note, I was provided a excel spread sheet showing slippage yet these trades that I was told had slippage on didn't show any slippage.. and for some reason they cant give me a screen shot of these trades showing this information, so im sure yous are all as confused as I am with how much the slippage was and if think markets slipped me and used there bridge provider to have filters on my account to automatically cause these issues or was it just a glitch on my mt4 or Alienware r4 laptop as I was being told constantly by my account manager
this company also had a crypto venture they called think coin, then they called trade connect tco as why would they want a scam tobe called think coin after there forex company.
think coins story, they had a time line to build a trading platform that was going tobe amazing and change the way we trade it was being built in think markets garage just like apple or amazon..
the garage was flooded for over a year the project was delayed instead of listing when they had a working platform as they kept saying they where doing they ended up listing with about a 90% loss to most investors due to them not listing it as they said they would and delaying the project.
just like compliance delayed my response to my issues I had raised from 45 days to 90 days
over the next few weeks ill be updating this with screen shots videos of how they love freezing a feed and delaying a feed to better manage a account
this is just my journey with think markets yours might be different, but If a company cant provide information that's been requested and they have told a client multiple times there was this slippage issue then it disappears when they copy it onto a excel spread sheet.
I'm not sure anyone should be trading with them, they shouldn't even have a license in Australia
to start with I was really surprised at how good there feed and execution times where, but like any fairy tail things changed once my account balance was up over 1000% growth.
I had noticed my feed slowing so I emailed support with no response then I was placing pending's and watching them get slipped in front of my eyes id see my pending order line move even with only 1 lot trades coming from such a big market maker broker with deep liquidity this sounds unusual right.
then this one day I was slipped over 15k on closing my trades, I was told by my account manger Jacob that there was excess slippage which obviously I knew.. I was told between 1 to 3 pips on close.. yet on close of one trade in particular it was 5 pips or more, this is on gu in London gap time, not some exotic pair at 5pm ny..
so lets say between 3 to 5 pips on exit I was slipped on most trades. plus I could see my pending line move as they filled my order so that's at least 3 pips on fill as well, so will be conservative and say I was slipped over 5 pips on open and close of trades, there was over 1500 lots traded before any losses so will say 1000 lots I was slipped this amount on as they didn't know to slow my feed and monitor my account for the first 500 lots.. that's 50k I was slipped.. since February I have been trying to work with think markets yet they keep playing silly games..
like not providing all call logs when requested by afca,
saying they cant provide screen shots of the back end of my trades how they where filled, execution time and slippage yet other brokers can happily provide this information
the account manager (Jacob) stated in a email 1 to 3 pips slippage.. the phone recording (Jacob) mentions excessive slippage and that they would change some things from today onwards too give less slippage and better fills.
I would of thought that was the level of service I was being provided to start with..
note, I was provided a excel spread sheet showing slippage yet these trades that I was told had slippage on didn't show any slippage.. and for some reason they cant give me a screen shot of these trades showing this information, so im sure yous are all as confused as I am with how much the slippage was and if think markets slipped me and used there bridge provider to have filters on my account to automatically cause these issues or was it just a glitch on my mt4 or Alienware r4 laptop as I was being told constantly by my account manager
this company also had a crypto venture they called think coin, then they called trade connect tco as why would they want a scam tobe called think coin after there forex company.
think coins story, they had a time line to build a trading platform that was going tobe amazing and change the way we trade it was being built in think markets garage just like apple or amazon..
the garage was flooded for over a year the project was delayed instead of listing when they had a working platform as they kept saying they where doing they ended up listing with about a 90% loss to most investors due to them not listing it as they said they would and delaying the project.
just like compliance delayed my response to my issues I had raised from 45 days to 90 days
over the next few weeks ill be updating this with screen shots videos of how they love freezing a feed and delaying a feed to better manage a account
this is just my journey with think markets yours might be different, but If a company cant provide information that's been requested and they have told a client multiple times there was this slippage issue then it disappears when they copy it onto a excel spread sheet.
I'm not sure anyone should be trading with them, they shouldn't even have a license in Australia