Hello,
So it started on 14th April 2020 when in the morning I woke up to check my trades I saw that my limit order was not opened by them (i have attached the pic) and the market was moving in my favour but the limit order did not open so i wasn't get any profits, I mailed them at 5.30am asking for help and to open that limit order at that particular rate so i can get the profits but with no reply, the entire day i kept mailing them about the same but no reply. Later that day i opened a few more trade of sell eurusd and sell gbpusd but the market was going up so i was still sending them mails to open that trade from the limit level i had put so my equity will not go low and i can hold on to my all positions, they never replied no opened my trade. At last i lost my money and they did not reply, next day eurusd and gbpusd fell below my selling point. Just imagine if they would have opened my buy eurusd my equity would have got sustained and today i would have made some good profits. I have been sending them emails to compensate me but still no reply.
So it started on 14th April 2020 when in the morning I woke up to check my trades I saw that my limit order was not opened by them (i have attached the pic) and the market was moving in my favour but the limit order did not open so i wasn't get any profits, I mailed them at 5.30am asking for help and to open that limit order at that particular rate so i can get the profits but with no reply, the entire day i kept mailing them about the same but no reply. Later that day i opened a few more trade of sell eurusd and sell gbpusd but the market was going up so i was still sending them mails to open that trade from the limit level i had put so my equity will not go low and i can hold on to my all positions, they never replied no opened my trade. At last i lost my money and they did not reply, next day eurusd and gbpusd fell below my selling point. Just imagine if they would have opened my buy eurusd my equity would have got sustained and today i would have made some good profits. I have been sending them emails to compensate me but still no reply.