Kehao1987
Recruit
- Messages
- 10
Hello Chia,
This ticket (#5276270) has been updated and your action is required.
Please be informed that should we not receive your response within 2 days, the ticket will be marked as solved.
Regards,
Plus500 Customer Support
Evelina Moravenova, May 12, 2020, 2:28:17 PM GMT+3:
Dear Chia,
We understand that you have used a company debit/credit card with last digits *0864 to make deposits on your Plus500 account.
Please note that, in accordance with sections 17.3 and 19.4 of the User Agreement, you are only allowed to use payment/withdrawal methods that are under your name.
Accordingly, you are required to provide an authorization form to confirm that you are authorized to use this card. To do so, please ask the cardholder (i.e. a duly authorized representative of the company e.g. Director) to fill out and sign the attached authorization form and include the following documents:
Please be informed that you will not be able to open new positions until we receive the required information.
We have also blocked this card for future payments. Please use only payment methods under your name.
Thank you for your cooperation!
Regards,
Evelina
Payments Team
Plus500AU Pty Ltd
P.O. Box H339
Australia Square
Sydney NSW 1215
Australia
Hi. Any 1 can help on it. I have wait for 24 hour and submit all the document and they not accept on it. I start trade on 8th May until 12 th. And this is happen yesterday night. I deposit with my credit card rm1000 and success and making some profit. I go to click verify and submit this doc and it rejected and stop me from trade.
This ticket (#5276270) has been updated and your action is required.
Please be informed that should we not receive your response within 2 days, the ticket will be marked as solved.
Regards,
Plus500 Customer Support
Evelina Moravenova, May 12, 2020, 2:28:17 PM GMT+3:
Dear Chia,
We understand that you have used a company debit/credit card with last digits *0864 to make deposits on your Plus500 account.
Please note that, in accordance with sections 17.3 and 19.4 of the User Agreement, you are only allowed to use payment/withdrawal methods that are under your name.
Accordingly, you are required to provide an authorization form to confirm that you are authorized to use this card. To do so, please ask the cardholder (i.e. a duly authorized representative of the company e.g. Director) to fill out and sign the attached authorization form and include the following documents:
- Copy of the debit/credit card used (front and back);
- A copy of Director’s photo ID.
Please be informed that you will not be able to open new positions until we receive the required information.
We have also blocked this card for future payments. Please use only payment methods under your name.
Thank you for your cooperation!
Regards,
Evelina
Payments Team
Plus500AU Pty Ltd
P.O. Box H339
Australia Square
Sydney NSW 1215
Australia
Hi. Any 1 can help on it. I have wait for 24 hour and submit all the document and they not accept on it. I start trade on 8th May until 12 th. And this is happen yesterday night. I deposit with my credit card rm1000 and success and making some profit. I go to click verify and submit this doc and it rejected and stop me from trade.